Intern - HR Operations

ThoughtSpot · Bangalore · 6-Month Internship

About the Role

This is a hands-on internship within ThoughtSpot's People & HR Operations team, designed for someone who wants to understand how a fast-moving, global AI company keeps its people processes running. You will work across the full Hire-to-Retire lifecycle — from the moment a new hire joins to the day someone exits — handling the operational work that keeps the employee experience consistent and compliant.

This is a great fit if you are detail-oriented, comfortable juggling multiple tasks, and want real exposure to how HR Ops works at a Gartner Magic Quadrant-recognised tech company.

What You Will Do:

1 · Onboarding & New Hire Administration

- Prepare and send new hire welcome emails and Day 1 logistics information
- Create employee profiles in Rippling with all required fields
- Assign and track completion of new hire onboarding task lists in Rippling
- Send and track completion of new hire documentation: offer letter acknowledgement, policy sign-offs, tax forms
- Coordinate IT provisioning requests for new hires: laptop, system access, tools
- Set up and administer new hire orientation sessions including scheduling and logistics
- Prepare region-wise new hire checklists, add them to onboarding SOPs, and keep them updated
- Track Day 1 readiness checklist for all incoming hires and flag exceptions
- Monitor and follow up on incomplete onboarding tasks past the due date
- Maintain the new hire tracker and update status fields weekly

2 · Offboarding & Exit Administration

- Initiate offboarding workflows in Rippling on receipt of termination confirmation




- Send exit documentation packages to departing employees
- Track return of company assets: laptop, ID card, access cards
- Track completion of offboarding tasks and follow up on outstanding items
- Update employee status in Rippling post last working day
- Prepare region-wise employee-facing offboarding checklists, link them to existing SOPs, and keep them updated

3 · Employee Data & HR Transactions

- Process employee data change requests in Rippling: manager changes, title changes, department transfers, location updates
- Generate and send standard employment letters: verification of employment, compensation letters, experience letters
- Process probation confirmation updates in Rippling for non-US employees
- Update employee records following approval of lifecycle changes
- Maintain the HR transactions tracker and update status on each request
- Follow up on pending approvals and incomplete data change requests

4 · Compliance & Audit Support

- Run regular audits of new hire task completion and flag non-compliance
- Maintain and update compliance trackers for onboarding and offboarding
- Run a monthly audit to ensure 100% completion and acknowledgement of all mandatory HR policy sign-offs and compliance requirements across all regions
- Maintain audit logs and ensure documentation is filed and accessible





5 · Benefits Operations

- Manage additions and deletions of employee benefits data
- Handle first-level employee perks queries and escalate where needed
- Follow up with new joiners to ensure completion of benefits enrolment
- Ensure completion of nominations by new joiners
- Coordinate with insurers and brokers on employee queries and follow up through to resolution
- Guide employees through the GMC and OPD claims process and assist with claim rejections
- Manage documentation and system updates for Maternity Leave and Paternity Leave in India

6 · Ticketing & Employee Support

- Monitor the HR Jira board: triage new tickets, update status, and follow up on overdue items
- Respond to routine employee queries in the #mypeople Slack channel
- Escalate complex or sensitive queries to senior HR Ops team members
- Log all employee interactions and resolutions in Jira for audit and reporting purposes
- Send acknowledgement and status update messages to employees on open tickets

What You Bring:

- Pursuing or recently completed a degree in HR, Business Administration, or a related field
- Strong attention to detail — you catch things before they become problems
- Comfortable working with tools like Google Sheets, Jira, and Slack — experience with Rippling is a plus
- Clear written communication: you can draft a professional email without much hand-holding
- Ability to manage multiple tasks and follow up proactively without being reminded
- Discretion when handling sensitive and confidential employee information
- Eagerness to learn how HR Ops actually works inside a global tech company

📌 Intern- Human Resource Operations (India)
🏢 ThoughtSpot
📍 India