Company Description NextZenAcademy is a skills-focused education provider dedicated to helping students and young professionals gain industry-relevant expertise beyond traditional classroom learning. Through expert-led programs in biosciences and life sciences, MBA and management studies, and psychology and counseling, the academy equips learners with practical and career-ready capabilities. Each program emphasizes hands-on training, real-world exposure, and guided mentorship to prepare learners for competitive job markets.

NextZenAcademy delivers learning via online, hybrid, and offline workshops, supported by industry collaborations and skill-based models. The organization is committed to shaping job-ready talent and fostering continuous professional growth.

Role Description This is a full-time remote role for an Inside Sales Representative at NextZenAcademy.

The Inside Sales

Representative will handle inbound and outbound calls, engage prospective learners, and present program offerings clearly and persuasively. Daily responsibilities include qualifying leads, conducting needs assessments, providing detailed program information, and guiding potential learners through the enrollment process. The role also involves maintaining accurate records in CRM tools, following up on leads, nurturing ongoing relationships,



and collaborating with marketing and academic teams to align outreach efforts.

The Inside Sales

Representative will monitor learner feedback, contribute to improving the overall experience, and work toward individual and team sales targets while supporting a positive and inclusive learning workplace.

Qualifications

- Candidates should possess strong Inside Sales and Lead Generation skills, including experience with phone, email, and online outreach.
- Candidates should possess Customer Service and Customer Satisfaction skills to manage inquiries, resolve concerns, and build trust with prospective learners.
- Candidates should possess Account Management skills to maintain relationships, track enrollments, and support ongoing learner engagement.
- Strong communication and interpersonal skills, with the ability to explain complex program details in a clear and engaging manner.
- Comfort with remote work tools, CRM systems, and basic productivity software.
- Goal-oriented mindset with the ability to work independently, manage time effectively, and meet sales targets ethically.
- Previous experience in education, training, or edtech sales is beneficial but not mandatory.
- Relevant diploma or degree in business, marketing, communications, or a related field is an added advantage.

📌 Inside Sales Representative (India)
🏢 NextZenAcademy
📍 India