Job Role: The Implementation Executive will be deputed at the Medical College to support ERP implementation and day-to-day functional operations, coordinate with users, assist in data and application activities, provide user support and training, and ensure smooth adoption of the system.

Key Responsibility Areas

 Support ERP implementation activities at client locations.

 Assist in configuration, data uploading, data entries, validation and correction across different ERP modules.

 Understand client requirements and system workflows and coordinate with internal teams for implementation and issue resolution.

 Log, track and follow up on issues and requirements through CRM/Jira or other designated systems.

 Maintain proper documentation of issues, requirements, implementation activities and resolutions using standard templates.

 Assist in conducting ERP user training and provide basic functional support to users.

 Verify system-generated reports and ensure accuracy of data and outputs.

 Coordinate with clients and internal departments to ensure timely completion of assigned implementation activities.

 Support module completion, client verification and sign-off activities within defined SLAs.  Monitor post-sign-off transactions and provide necessary support.

 Submit required implementation and status reports to the Reporting Manager/Department Head without delay.

 Perform other implementation and onsite support activities assigned by the Reporting Manager.

Skills Required Technical Skills (Required):

1. Basic computer proficiency, including MS Excel, email and data handling.
2. Ability to upload, validate,



reconcile and correct data in system modules.
3. Ability to prepare and maintain implementation-related documentation and reports.
4. Basic understanding of report verification and data accuracy.
5. Willingness to work at client locations and support onsite implementation activities. Preferences:

 Prior experience in ERP implementation, software implementation or onsite application support.  Prior experience working in healthcare organizations such as hospitals, medical colleges, or healthcare institutions will be preferred

 Exposure to ERP modules and business process workflows.

 Basic knowledge of issue/requirement tracking tools such as CRM, Jira, or similar platforms

 Experience in client coordination, user training or application support.

 Knowledge of documentation and issue-tracking processes.

 Good working knowledge of MS Excel. Should have convenient and reliable means of travel to the assigned client location.

Soft Skills

 Strong verbal and written communication skills.

 Positive client interaction and relationship-management skills.  Problem-solving and analytical ability.

 Ability to coordinate effectively with clients and internal teams.

 Attention to detail and accuracy.

 Ability to work under deadlines and meet implementation schedules.

 Willingness to travel/work at client locations as required.

 Languages: English and Hindi;.

Desired Qualification Graduate – BCA / B.Sc. (IT) / BBA or equivalent qualification preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Implementation Executive (Haryana)
🏢 MGRM Group
📍 Haryana