19 Sep
|
upGrad- Study Abroad
|
India
19 Sep
upGrad- Study Abroad
India
Job DescriptionAbout the Role
NWe are looking for a TeamLead who will manage a team of Counsellors while personally driving sales for our Nursing and Hospitality Career Pathway Programs to Albania, Korea, and Malta, Japan, Germany. This is a hands- on, individually-billed leadership role — the TL is expected to counsel and close high-value/walk-in leadspersonally, in addition to managing team performance.
NKey Responsibilities
nTeam & Target Management
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- Lead, mentor, andmanage a team of Counsellors;
assign daily/weekly lead distribution and targets.
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- Track individual and team performance against enrolment and revenue targets;
conduct daily reviews and
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npipeline audits.
N● Train counsellors on program updates, objection-handling, and destination-specific selling points
N(Albania/Korea/Malta job market, salary structures, visa timelines).
N● Conduct regular call audits, CRM audits, and coach the team on conversion improvement.
NIndividual Sales Contribution (Hands-on)
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- Personally, counsel and close premium/escalated leads, walk-ins, and corporate/institutional tie-ups.
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- Own a personal enrolment/revenue target in addition to team targets.
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- Represent the organization at seminars, education fairs, and B2B partner meetings to generate direct
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nbusiness.
n● Build channel partnerships (nursing colleges, ITIs, hospitality institutes, sub-agents)
for lead generation.
NOperations & Reporting
N● Coordinate with the operations/visa and language-training teams to ensure smooth candidate journey post-
Nenrolment.
n● Prepare and present weekly/monthly MIS reports on enrolments, revenue, funnel conversion, and team
Nproductivity to management.
N● Monitor competitor pricing, program structures, and market trends across Albania/Korea/Malta corridors;
nrecommend counterstrategies.
N● Handle escalations and ensure high candidate satisfaction and referral generation.
NRequired Skills & Qualifications
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- 4–7 years of overall experience with at least 1–2 years in a team-leading + individual sales capacity.
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- Proven experience in overseas education, immigration/visa consultancy, international recruitment, or job
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nplacement sales — Nursing/Hospitality/ Germany, Japan, Korea, Albania, Malta exposure strongly
Npreferred.
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- Demonstrated track record of meeting/exceeding personal and team sales targets.
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- Robust leadership, coaching, and people-management skills combined with an aggressive individual sales
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norientation.
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- Excellent communication, presentation, and negotiation skills.
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- Working knowledge of CRM, MIS/Excel reporting.
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- Graduate/Postgraduate in any discipline.
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📌 Hiring: Senior Admissions Counsellor (Tl Experience) (India)
🏢 upGrad- Study Abroad
📍 India