Position: CRM Executive

Department: Customer Relationship Management

Employment Type: Full-Time

Working Hours: 10:00 AM to 6:30 PM

Location: Abids, Koti

Experience: 1–3 Years

About the RoleWe are looking for a proactive and customer-focused CRM Executive to join our software company. The candidate will be responsible for maintaining strong customer relationships, handling customer queries, coordinating with internal teams, and ensuring a smooth customer experience.

Key Responsibilities

- Manage and maintain customer relationships.
- Handle customer queries through calls, emails, and other communication channels.
- Follow up with existing and potential customers.
- Maintain accurate customer information and records in the CRM system.
- Coordinate with the Sales, Support, and Technical teams to resolve customer issues.
- Track customer feedback and ensure timely resolution of concerns.
- Prepare regular reports related to customer interactions and follow-ups.
- Support customer retention and engagement activities.




- Ensure timely communication and follow-up with customers.
- Maintain a professional and positive relationship with clients.

Requirements
- Bachelor's degree in any relevant field.
- 1–3 years of experience in CRM, customer relationship management, customer support, or a similar role.
- Good communication and interpersonal skills.
- Basic knowledge of CRM software and MS Office/Google Workspace.
- Good follow-up and organizational skills.
- Ability to handle multiple customers and tasks efficiently.
- Good verbal and written English communication.

What We Offer
- Friendly and skilled work environment.
- Opportunity to grow within a software company.
- Learning and development opportunities.
- Competitive salary based on experience and skills.

How to Apply:

- Interested candidates can share their updated resume at Email - [email protected] / WhatsApp Number - +91 86884 17535.

📌 HealthOcare Private Limited (Secunderabad)
🏢 HealthoCare Private
📍 Secunderabad