Key Responsibilities:

- Welcome and greet customers/visitors at the sales office in a skilled and courteous manner.

- Handle customer inquiries and provide basic information about projects, amenities, location, pricing, and ongoing offers.

- Coordinate with the Sales Team for customer visits, property presentations, and follow-ups.

- Manage customer appointments and maintain the visitor/customer register.

- Attend incoming calls and redirect them to the concerned sales team member.

- Offer refreshments and ensure a comfortable experience for customers visiting the sales office.

- Maintain the reception and customer waiting area in a neat and presentable condition.

- Coordinate with housekeeping, pantry, valet, and other support staff as required.

- Assist the sales team with customer registration, documentation, and basic administrative activities.

- Maintain records of walk-in customers, appointments, and enquiries.





- Follow up with customers regarding scheduled visits and coordinate their arrival.

- Handle customer requests politely and escalate complaints or issues to the concerned senior/team member.

- Ensure a positive customer experience throughout the visit.

- Support the sales team in day-to-day sales office activities as required.

- Maintain professional grooming, communication, and workplace etiquette at all times.

Required Skills:

- Excellent communication and interpersonal skills.

- Pleasant personality and customer-friendly attitude.

- Good knowledge of MS Office and basic computer operations.

- Good coordination and organizational skills.

- Ability to communicate in English, Hindi, and Marathi.

- Previous experience in real estate, hospitality, front office, or customer service will be an advantage.

📌 Guest Relations Executive (GRE) (Pune)
🏢 Amco Landmark
📍 Pune