19 Sep
|
Wandr Hotels
|
Bengaluru
19 Sep
Wandr Hotels
Bengaluru
:
Wandr Hotels is a modern, asset-light hotel brand focused on stylish, standardized and dependable stays for business and leisure travellers. We are committed to great locations, clean and comfortable rooms, warm service and a hassle-free guest experience.
Role Overview:
As a Front Office Executive, you will be the face of Wandr Hotels and play a key role in delivering a smooth and welcoming guest experience from check-in to check-out.
Key Responsibilities:
- Welcome guests and manage smooth check-in and check-out.
- Handle guest requests, queries and complaints professionally.
- Manage room allocation, guest records, payments and front-office transactions.
- Handle bookings through Wandr's website, OTAs and other channels.
- Coordinate with Housekeeping and other teams for room readiness and guest requirements.
- Handle early check-ins, late check-outs, room changes and special requests.
- Identify opportunities for room upgrades, additional nights and direct bookings.
- Address guest concerns promptly and ensure a positive guest experience.
- Maintain accurate documentation and follow Wandr's SOPs, safety and security procedures.
- Participate in shift handovers and ensure smooth daily front-office operations.
Requirements:
- 1–3 years of experience in Front Office, Guest Relations or Hospitality preferred.
- Graduate/Diploma in Hotel Management,
Hospitality or a related field preferred.
- Freshers with strong communication and customer-service skills may also apply.
- Good communication skills in English and Hindi.
- Comfortable using computers and hotel/property management systems.
- Customer-focused, confident, well-groomed and solution-oriented.
- Willing to work in shifts, including weekends and holidays.
What We Offer:
- Opportunity to work with a fast-growing new-age hotel brand.
- Exposure to modern hospitality technology and operations.
- Growth opportunities across Wandr's expanding hotel portfolio.
- Performance-driven work environment with opportunities to take ownership and grow.
Career Path: Front Office Executive → Senior Front Office Executive → Front Office Supervisor → Assistant Front Office Manager → Hotel Manager
Pay: ₹28,000.00 - ₹30,000.00 per month
Benefits
- Flexible schedule
- Internet reimbursement
- Provident Fund
Application Question(s):
- What is your current and expected salary?
- Are you an immediate joiner?
- Have you worked in a hotel, serviced apartment, or similar hospitality setup before?
Experience:
- Front Office Executive: 1 year (Required)
Language:
- Hindi & English (Required)
Work Location: In person
📌 Front Office Executive (Bengaluru)
🏢 Wandr Hotels
📍 Bengaluru