Key Responsibilities

- Guest Services: Welcome guests warmly, handle efficient check-ins and check-outs, issue room keys, and manage secure payment processes.

- Reservations Management: Manage online and phone bookings, confirm rates, and update room inventory records accurately.

- Communication & Inquiries: Answer phone calls, direct inquiries regarding hotel amenities, local attractions, and dining, and resolve guest complaints promptly.

- Department Coordination: Liaise closely with housekeeping to verify clean and ready rooms and coordinate with maintenance or security teams as needed.

- Administrative Tasks: Maintain shift logs, compile daily financial or occupancy reports, and balance cash drawers or receipts.

Required Skills & Qualifications

- Education:



High school diploma or a bachelor’s degree in hospitality/hotel management.

- Experience: 1 to 2 years of prior experience in a Guest-facing or front desk role.

Hotel Experience

Required. Both Candidate's will be Apply.

- Soft Skills: Excellent verbal communication, active problem-solving, a friendly customer-centric attitude, and professional grooming.

- Technical Skills: Proficiency in hotel property management software (PMS) and general computer literacy.

Pay: ₹12,000.00 - ₹15,000.00 per month

Perks

- Food provided

Work Location: In person

📌 Front Office Executive (Bhilai)
🏢 Hotel Vivanz Palace
📍 Bhilai