Key Responsibilities

- Guest Check-In and Check-Out: Welcome guests, verify identity and payment methods, issue room keys, and settle guest accounts.

- Reservations Management: Handle phone, walk-in, and online room bookings and update guest folios accurately.

- Guest Relations and Support: Answer queries about hotel facilities, local attractions, and services while resolving any guest complaints promptly.

- Interdepartmental Coordination: Communicate with the housekeeping team regarding room cleaning statuses and maintenance for repairs.

- Billing and Cash Handling: Process cash or credit card transactions, balance cash drawers, and prepare accurate final bills.

Required Skills

- Communication: Clear and friendly verbal communication skills.

- Requriments : Boy & Girl Both Can Apply , Only Hotel Industry Experience candidates required.

- Technical Proficiency: Experience with hotel property management software (PMS).

- Problem-Solving: Ability to handle high-pressure situations and resolve guest issues calmly.

- Organization: Strong multi-tasking and time-management abilities.

Pay: ₹10,000.00 - ₹12,000.00 per month

Perks

- Food provided

Work Location: In person

📌 Front Office Associate (Bhilai)
🏢 Hotel Vivanz Palace
📍 Bhilai