- Guest/Client Interaction: Greeting visitors, answering phones, directing inquiries, providing information, and creating a positive atmosphere.

- Check-in/Check-out: Efficiently processing guest arrivals and departures, assigning rooms, handling payments, and issuing keys.

- Reservations: Managing bookings, modifications, and cancellations, ensuring accurate record-keeping.

- Communication: Screening calls, taking messages, responding to emails, and relaying information between guests and staff.

- Administrative Support: Organizing files, managing mail, ordering supplies, data entry, and maintaining office security.

- Problem Solving: Addressing guest complaints, resolving issues, and fulfilling special requests promptly.

- Coordination: Liaising with housekeeping, maintenance, and other departments to meet guest needs.

- Financial Handling: Processing payments, managing cash floats, and balancing cash drawers.

Job Types: Full time, Permanent

Benefits

- Food provided

- Provident Fund

Work Location: In person

📌 Front Office Assistant (Hotel Front office Experience is Mandatory) (Kochi)
🏢 Travancore court
📍 Kochi