Job Posting: Front Office Executive

Company: Dia Hotels & Homes

Location: Goa

Position: Front Office Executive

Shift: Night Shift / Rotational Shift

Salary: ₹17,000 – ₹18,000 per month

About Dia Hotels & Homes

Dia Hotels & Homes is a growing hospitality brand in Goa, offering guest stay experiences across boutique hotels and luxury homes. We are seeking a reliable, customer-focused Front Office Executive to join our team in Goa.

Key Responsibilities

- Front Desk Operations: Welcome guests, manage seamless check-ins and check-outs, issue key cards, and handle room assignments.
- Night Audit & Reports: Conduct end-of-day audits during night shifts, reconcile daily revenue, manage room status reports, and process balance settlements.
- Guest Relations & Support: Address guest inquiries, manage requests, resolve complaints promptly, and coordinate with housekeeping and maintenance teams.
- Reservations & Payments:



Handle phone and email inquiries, update property management software (PMS), and process cash or card payment transactions accurately.
- Night Safety: Oversee lobby safety and guest assistance during late-night and overnight shifts.

Requirements

- Experience in hotel front office operations or guest reception (preferred in Goa region).
- Transparent communication skills in English and Hindi (local language is a plus).
- Basic computer literacy and working knowledge of hotel PMS software.
- Flexibility to work rotational shifts, night shifts, weekends, and holidays.
- Professional grooming, punctuality, and a strong hospitality mindset.

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Assistant (Panaji)
🏢 Dia Hotels And Homes
📍 Panaji