– Front Desk Receptionist

Company: 7on7 Academy

Position: Front Desk Receptionist / Front Office Executive

Location: Mumbai Juhu, Bandra. Goregaon, Jvlr

Department: Administration & Front Office

About 7on7 Academy

7on7 Academy is an academic coaching institute supporting IB and IGCSE students with school academics, exam preparation, and competitive-level Mathematics and Science.

Key Responsibilities

Front Desk & Reception

- Handle the reception desk and greet students, parents, teachers, and visitors professionally.
- Attend and manage incoming calls and WhatsApp enquiries.
- Maintain a welcoming and organized front-office environment.
- Coordinate student and parent visits, demos, meetings, and appointments.

Parent & Student Coordination

- Communicate with parents regarding class schedules, timings, demos, rescheduling, and attendance.
- Follow up with parents regarding pending information, forms, payments, and other administrative requirements.
- Maintain professional communication with students and parents through WhatsApp and calls.
- Address routine queries and coordinate with the concerned teacher or admin team when required.

Class & Teacher Coordination

- Maintain daily class schedules and coordinate with teachers regarding timings and availability.
- Inform teachers and students/parents about schedule changes, cancellations, and rescheduled classes.
- Ensure classrooms and required materials are ready before classes.
- Coordinate demo classes and collect feedback from parents/students after demos.

Administrative Work





- Maintain student records, attendance, fee records, invoices, and other administrative documents.
- Update Excel/Google Sheets and maintain accurate student and batch data.
- Prepare and share daily administrative reports.
- Track teacher attendance, timings, and schedule-related updates.
- Assist with printing worksheets, lecture plans, tests, and other academic materials.
- Ensure all required documents and class materials are prepared in advance.

Fee & Invoice Coordination

- Share invoices and payment details with parents.
- Follow up professionally on pending fee payments.
- Maintain payment records and update the fee tracker.
- Coordinate with the accounts/admin team regarding payment confirmations and receipts.

Required Skills
- Good communication and interpersonal skills.
- Professional and polite communication with parents and students.
- Good organizational and time-management skills.
- Basic to valuable knowledge of MS Excel / Google Sheets / Microsoft Office.
- Comfortable handling WhatsApp communication and phone calls.
- Ability to multitask and manage a busy front desk.
- Good attention to detail and record-keeping skills.
- Ability to coordinate effectively with teachers and the admin team.

Preferred Candidate
- Prior experience in a **front desk, receptionist, school, coaching institute, education

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits

- Paid sick time
- Paid time off
- Work from home

Work Location: In person

📌 Front Desk Receptionist (Goregaon)
🏢 7on7 academy
📍 Goregaon