French Customer Support Associate – Hopper Universal

Location: Thane, Maharashtra

Work Mode: Work from Office

Employment Type: Full time

Process: International Voice Process

Openings: 10

CTC: ₹9.0 LPA

Shift: 24×7 Rotational Shifts

Weekly Off: 2 Rotational Offs

Hiring: Immediate

Job Overview

We are hiring French-speaking Customer Support Associates for the Hopper Universal Travel Process. The role involves handling international customer interactions and assisting customers with travel bookings, flight updates, cancellations, refunds, itinerary changes, and general travel-related queries.

Key Responsibilities

- Handle customer calls in French with professionalism and accuracy.
- Assist customers with travel bookings, flight updates, cancellations, refunds, and related queries.
- Resolve customer concerns while meeting defined quality and service standards.
- Maintain accurate records of customer interactions and support tickets.




- Escalate complex issues to the appropriate internal teams.

Eligibility

- French: B2–C2 level
- English: C1–C2 level
- 12th Pass: Minimum 6 months of work experience
- Graduates: Freshers are eligible
- Candidates must be willing to work from the Thane office.
- Pan-India candidates can apply if willing to relocate.

Selection Process HR Screening → French AMCAT Assessment (60+ required) → Operations Interview → Final French Language Assessment

How to Apply

Apply through Google Form:

Apply Now – https://forms.gle/KhE1FEAQLVtxWsqU7

Email: [email protected]

Interested candidates can apply through the Google Form and share their updated resume via email.

Pay: Up to ₹75,000.00 per month

Work Location: In person

📌 French Language Specialist (Thane)
🏢 Digit Solutions
📍 Thane