19 Sep
|
Togkart
|
Bhopal
Job Summary
We are looking for an experienced and dynamic Food & Beverage Manager to oversee the day-to-day operations of the hotel's food and beverage outlets. The role will be responsible for maintaining high service standards, managing F&B; staff, controlling costs, driving revenue, and ensuring an excellent guest experience.
Key Responsibilities
- Manage daily operations of restaurants, cafés, bars, banquet services, room service, and other F&B; outlets.
- Ensure consistent food quality, service standards, hygiene, and guest satisfaction.
- Lead, train, motivate, and manage the F&B; team, including supervisors, captains, servers, and support staff.
- Prepare staff schedules, allocate duties, and monitor employee performance.
- Monitor food and beverage costs, inventory, wastage, and portion control.
- Maintain appropriate stock levels and coordinate with the purchase and kitchen teams.
- Drive F&B; revenue through effective menu planning, promotions, upselling, and service strategies.
- Handle guest feedback, complaints, and service recovery professionally.
- Coordinate with the Executive Chef, Front Office, Housekeeping, Banquets, Purchase, and Finance departments.
- Ensure compliance with hotel SOPs, food safety standards, hygiene regulations, and licensing requirements.
- Monitor daily sales, revenue reports, operational expenses, and departmental targets.
- Conduct regular outlet inspections and ensure proper cleanliness and maintenance.
- Plan and supervise special events, banquets, conferences, and private functions.
- Develop and implement SOPs to improve operational efficiency and service quality.
- Support menu engineering, pricing, promotions, and seasonal F&B; offerings.
- Conduct regular staff briefings and training sessions.
- Ensure proper handling of cash, billing, POS systems, and financial controls.
- Prepare operational reports and present performance updates to management.
Key Skills & Competencies
- Robust leadership and team-management skills
- Excellent communication and interpersonal skills
- Guest-service orientation
- Knowledge of hotel F&B; operations
- Cost control and inventory management
- Food safety and hygiene knowledge
- Revenue and sales management
- Problem-solving and decision-making ability
- Staff training and development
- Knowledge of POS and hotel management systems
- Ability to work under pressure and manage multiple operations
Educational Qualification
- Bachelor's degree / Diploma in Hotel Management, Hospitality Management, or a related field.
- Relevant certifications in food safety or hospitality management will be an advantage.
Experience 5–8 years of relevant experience in hotel Food & Beverage operations, preferably with experience in managing multiple outlets, restaurants, banquets, or a full-service hotel.
Performance Parameters
- F&B; revenue and profitability
- Guest satisfaction scores
- Food & beverage cost percentage
- Inventory and wastage control
- Staff productivity and retention
- Service quality and SOP compliance
- Hygiene and food-safety compliance
- Successful execution of events and banquets
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits
- Cell phone reimbursement
- Food provided
Work Location: In person
📌 Food and Beverage Manager (Bhopal)
🏢 Togkart
📍 Bhopal