FOH (Front of House) Team Member
Company: CurryLane Kitchen
Location: SCO 41–42, Ground Floor, Block G, Aerocity, Mohali, Punjab
Job Type: Full-time
Department: Front of House / Restaurant Operations
Experience: Freshers and experienced candidates can apply
Salary: ₹15,000 – ₹20,000 per month, based on interview performance, experience and suitability
About CurryLane Kitchen
CurryLane Kitchen is a restaurant located in Aerocity, Mohali, offering dine-in, takeaway, home delivery and drive-thru services.
We are looking for a friendly, energetic, responsible and customer-focused FOH Team Member to join our restaurant team. The selected candidate will be responsible for providing excellent customer service and supporting smooth day-to-day front-of-house operations.
Key ResponsibilitiesCustomer Service
- Welcome and greet customers in a friendly, polite and professional manner.
- Provide excellent customer service and maintain a positive customer experience.
- Assist customers with menu information, food choices and basic recommendations.
- Take customer orders accurately for dine-in, takeaway and drive-thru.
- Ensure orders are entered correctly and communicated clearly to the kitchen.
- Serve food and beverages promptly and professionally.
- Check orders before serving or handing them over to customers.
- Handle customer questions and basic complaints professionally.
- Escalate customer complaints or operational issues to the supervisor/manager when required.
- Maintain a clean, welcoming and qualified environment for customers.
Drive-Thru Operations
- Greet customers promptly at the drive-thru.
- Take drive-thru orders accurately and confirm the order with the customer.
- Communicate orders clearly to the kitchen team.
- Handle drive-thru billing and payments as required.
- Ensure orders are complete, properly packed and handed over correctly.
- Maintain speed and accuracy during busy drive-thru periods.
- Coordinate with the kitchen and other FOH team members to minimize waiting time.
- Maintain cleanliness and hygiene around the drive-thru service area.
- Provide polite and professional service to every drive-thru customer.
Billing & Order Handling
- Operate the POS/billing system accurately after training.
- Handle cash, card and digital payments as required.
- Generate customer bills accurately.
- Verify orders and payments before completing transactions.
- Coordinate takeaway and pickup orders.
- Assist with online/delivery orders when required.
- Ensure takeaway and delivery orders are properly packed and complete before handover.
- Coordinate with the kitchen during busy periods to ensure smooth order flow.
Food Safety & Hygiene
- Follow all restaurant food-safety, hygiene and cleanliness procedures.
- Maintain excellent personal hygiene and grooming standards.
- Wear the required uniform and maintain a clean and professional appearance.
- Wash and sanitize hands regularly and follow proper food-handling practices.
- Handle food, plates, cutlery and packaging hygienically.
- Prevent cross-contamination by following proper food-handling procedures.
- Keep tables, counters, service areas and customer-facing areas clean and sanitized.
- Clean and sanitize FOH equipment and work areas as required.
- Ensure food and service areas are maintained according to restaurant hygiene standards.
- Immediately report any food-safety, hygiene, cleanliness or quality issue to the supervisor.
- Follow all company SOPs relating to food safety and hygiene.
Restaurant Operations
- Set up the FOH and dining area before service.
- Keep tables clean and properly arranged.
- Clear and reset tables efficiently.
- Maintain adequate stock of cutlery, napkins, tissues, takeaway packaging and other service items.
- Keep the counter, dining area, service area and drive-thru area clean and organized.
- Assist with opening and closing duties.
- Support the team during lunch, dinner and peak business hours.
- Work closely with kitchen, management and other FOH team members.
- Follow restaurant SOPs, safety procedures and operational guidelines.
- Assist colleagues when required to ensure smooth restaurant operations.
- Perform other reasonable FOH duties assigned by the restaurant supervisor or manager.
Candidate Requirements We are looking for candidates who are:
- Friendly, polite and customer-oriented.
- Good at communicating with customers and team members.
- Responsible, punctual and reliable.
- Comfortable working in a fast-paced restaurant environment.
- Willing to learn restaurant SOPs, POS operations and food-safety procedures.
- Well-groomed and able to maintain high personal hygiene standards.
- Comfortable standing and walking for extended periods.
- Able to work effectively as part of a team.
- Able to remain calm and professional during busy periods.
- Flexible to work rotational shifts, weekends and holidays according to the restaurant schedule.
Education & Experience Education: 10th/12th pass or equivalent. No specific degree is required.
Experience: 0–2 years of experience in a restaurant, café, QSR, hotel, hospitality or customer-service role is preferred.
Freshers are welcome to apply if they have good communication skills, a positive attitude and willingness to learn.
Previous experience in FOH, restaurant service, cashier/POS, takeaway, customer service or drive-thru operations will be an advantage.
Required Skills
- Customer Service
- Order Taking
- Basic POS/Billing
- Cash & Digital Payment Handling
- Drive-Thru Service
- Food & Personal Hygiene
- Teamwork
- Communication Skills
- Time Management
- Restaurant Cleanliness
- Attention to Detail
- Ability to Work Under Pressure
Working Conditions
- Full-time restaurant position.
- Shift-based work.
- Candidate should be comfortable working during lunch, dinner and peak business hours.
- Weekend and holiday work may be required according to the duty roster.
- The position involves standing, walking and regular interaction with customers.
- The candidate may be required to work across different FOH areas, including dine-in, takeaway counter and drive-thru.
Salary ₹15,000 – ₹20,000 per month
Salary will be decided based on the candidate's interview performance, previous experience, communication skills, customer-service ability and overall suitability for the role.
Freshers are also encouraged to apply.
How to Apply
Interested candidates can apply through Indeed with their updated resume.
Walk-In Interviews Welcome
Candidates can also walk in directly for an interview at the restaurant.
Interview Location:
CurryLane Kitchen
SCO 41–42, Ground Floor, Block G, Aerocity, Mohali, Punjab
Contact Us
Phone: (phone hidden)
Email:
[email protected]
Candidates with previous restaurant, hospitality, FOH, cashier, customer-service, takeaway or drive-thru experience are encouraged to apply.
Join our team and become a part of CurryLane Kitchen's front-of-house operations!
Pay: From ₹15,000.00 per month
Benefits
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
📌 FOH Team Member (Sahibzada Ajit Singh Nagar)
🏢 currylane kitchen
📍 Sahibzada Ajit Singh Nagar