Essential

Desirable

Education Background

- Bachelor's degree or equivalent in Finance or Accounting or related field.

Work Experience
- Must have 1 to 3 years in Travel and Expense process.

- Prior experience in AP/Expense reimbursement roles with hands on Expense Reimbursement

- Prior knowledge of Concur and multiple ERP systems like SAP etc

- Proficiency in MS Office Suite, including MS Excel and MS Word.

Key Responsibilities
- Process Employee Travel reimbursement accurately in Concur system.

- Review and approve Expense Reports
- To ensure that there is no expense report that is kept on HOLD/Aging without proper reasoning.

- Collaborate with Employee, Finance, HR etc to resolve discrepancies or disputes .

- Ensure that all expenses are aligned with company policies, compliance standards, SLAs

- Continuously identify opportunities to improve processes and reduce cycle time.

- Be a part of the regular calls (need basis), audit the information (if needed) and to ensure that no scheduled Calls are missed.

- Ensure proper control checks are adhered to, so that errors are minimized/eliminated.

- Educate end-users on the travel and expense process and assisting them as needed

- Prepare monthly reports and Dashboards.

- Assist in auditing requirements by providing accurate data and documentation.

- Perform backup duties for Team members as necessary.

- Accountable for reconciling financial information, files, and records to ensure the availability and accuracy of the information.





- To report any non-compliance issues to the Manager so that precautionary measures can be put in place

Key Performance Parameters

Intensity/Commitment To Task

- Follows up on commitments.

- Is self-motivated.

- Responsive and accessible.

- Focused on Client satisfaction.

- Maintains high accuracy level with timely completion of deliverables.

Problem Solving

- Identifies problems, evaluates several options and recommendations, and supports a solution.

- Ability and willingness to come up with creative solutions for problems.

- Ability to keep organizational goals in mind when making decisions.

Judgment

- Develops accurate perception and understanding of others’ positions, feelings, needs,

values, and opinions.
- Open to coaching and sees the value of different perspectives.

- Approaches conflict and adversity in a professional and productive manner.

- Uses reason when dealing with emotional topics, irate individuals and demanding customers.

- Is always appropriate and professional.

- Makes well thought out decisions.

Proactivity/Planning

- Properly manages time, establishes priorities and effectively schedules work to meet deadlines.

- Anticipates obstacles and develops contingency plans.

- Eager, resourceful and takes initiative

Essential Knowledge and Analytical Skills
- MS office - Word/Excel/PowerPoint etc.

- Strong Verbal and written communication.

- Problem Solving

- Intensity/Commitment to Task

- Judgment

Soft Skills
- Result Oriented

- Ability to prioritize workload in a fast-paced workplace.

- High integrity

- Ability to manage work under Pressure

📌 Finance & Accounting Sr Associate (Gurugram)
🏢 NTT America
📍 Gurugram