Job Responsibilities

- Install broadband and fiber internet connections at customer locations

- Configure routers, modems, Wi-Fi devices, and networking equipment

- Troubleshoot internet connectivity and speed-related issues

- Perform fiber cable laying, LAN cabling, and basic network testing

- Attend customer service requests and resolve complaints within SLA timelines

- Coordinate with backend/NOC teams for issue resolution

- Ensure quality installation and customer satisfaction

- Maintain daily service reports and closure updates

Required Skills

- Basic networking knowledge (Router, LAN, Wi-Fi, IP Configuration)

- Understanding of fiber optic and broadband connections

- Cable crimping and troubleshooting skills preferred

- Valuable communication and customer-handling skills

- Ability to travel and work in field operations

Preferred Candidates

- Experience in ISP, Telecom, Broadband, or Fiber Installation

- Freshers with networking knowledge can also apply

- Immediate joiners preferred

📌 Field Technician – ISP / Broadband Services (Bengaluru)
🏢 Shashwath Solution
📍 Bengaluru