Job BriefWe are looking for a detail-oriented and proactive candidate to work closely with leadership on cross-functional operations, own the International Business vertical, coordinate with Team Leads, maintain centralized reporting, and drive new strategic initiatives independently.

Responsibilities · Operations &

- Data Management – Collect, organize, and maintain data shared by various internal teams; ensure accuracy and proper structuring of all operational data · International Business Ownership – Take complete end-to-end ownership of the International Business vertical; independently execute and close all related activities · Events Coordination – Plan, coordinate, and manage company events as and when required · Presentation Management – Review the company’s presentations, identify areas of improvement, and ensure they are polished and leadership-ready · Team Lead (TL) Coordination – Coordinate regularly with all Team Leads, assign and track GTM (Go-To-Market) activities, and maintain an updated activity tracker; provide operational support to TLs when needed · New Initiatives – Independently drive new initiatives assigned by leadership, taking full ownership from planning through execution and closure · Dashboard &
- Reporting – Build and maintain a single consolidated dashboard covering all team/TL data, ensuring it is always updated and accessible for leadership review · Order &
- Project Management: Handle order loading and maintain customer project trackers, ensuring timely and accurate updates. · Payment Coordination: Support payment-related activities, including follow-ups, status tracking,



and coordination with internal teams and customers. · Cloud Operations Support: Provide operational support for cloud-related activities and assist in resolving customer and payment-related operational queries. · SLA Adherence: Ability to multitask and manage multiple tasks within strict SLA timelines. · SOP Support: Ensure adherence to SOPs and support regular SOP audits to maintain process compliance. Key Metrics· SLA &
- TAT Adherence – Complete assigned tasks within defined timelines · Order &
- Project Tracker Accuracy – Maintain accurate and timely updates of orders and project trackers · Payment Follow-up &
- Closure – Track pending payments and ensure timely follow-ups · SOP Compliance &
- Audit Score – Follow SOPs and maintain compliance during audits · Customer Query Resolution – Resolve customer queries within the defined turnaround time Key Requirements· Bachelor’s degree in commerce, Business Administration, or related field · 2-5 years of experience in an Operations, Back-Office, or Payment Processing role (preferably in IT/service industry) · Tools: Advanced Excel PowerPoint, familiarity with dashboards (Power BI / Google Data Studio or similar), CRM/ERP exposure preferred · Valuable understanding of PO processing and payment follow-up cycles · Strong coordination, communication, and organizational skills · Attention to detail and accuracy in handling financial/operational data Working Reporting Location: Jaipur, Rajasthan Experience: 2-5 Years Employment Type: Full-Time Working Model: Occasional travel if required for events/international coordination

📌 Executive Assistant (Jaipur)
🏢 BM Infotrade
📍 Jaipur