We are looking for an ELC (Employee Lifecycle Support) – L1 professional for our Lower Parel, Mumbai location. The candidate will be responsible for supporting employee onboarding, offboarding, user access management, IT asset allocation/recovery, and coordination with HR and IT teams throughout the employee lifecycle.

Experience: 2+ Years

Qualification: Diploma / Graduate in IT, Computer Engineering, Computer Applications, or equivalent

Job Responsibilities

- Manage IT support activities throughout the employee lifecycle.
- Support employee onboarding and offboarding processes.
- Create, modify, and deactivate user accounts and email IDs.
- Manage Active Directory / Microsoft Entra ID and Microsoft 365 accounts.
- Manage user access, permissions, roles, and department/employee transfers.
- Handle password resets, account unlocks, and MFA enrollment/support.
- Support Microsoft Intune device enrollment and management.




- Coordinate laptop/desktop allocation, handover, takeover, and recovery.
- Maintain IT asset records and ensure proper asset verification during employee exit.
- Coordinate with HR for onboarding, transfers, exit clearance, and employee-related IT requirements.
- Ensure timely access revocation and compliance with company policies.
- Maintain employee IT data, documentation, and lifecycle records.
- Handle ITSM tickets, service requests, and SLA management.
- Perform periodic user access reviews and provide audit/compliance support.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Provident Fund

Work Location: In person

📌 Employee Lifecycle Support (Parel)
🏢 JENX Digitech
📍 Parel