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We are looking for a dynamic and experienced Director Supplier Relations to join our team. In this role, you will lead and manage a team of supplier relations professionals while overseeing local relationships with preferred suppliers (air, hotel and car), negotiating contracts, ensuring best-in-class content, managing revenue and performance, and delivering results. This position requires a strategic thinker with a deep understanding of the air supply chain, significant experience working across the EMEA region and a strong understanding of its travel supplier landscape, market dynamics, and commercial considerations, as well as excellent analytical and communication skills and a proven ability to foster long-term partnerships.

This position reports to the Vice President, Supplier Relations.

Key Responsibilities:

Supplier Relationship Management:

- Acts as the primary point of contact internally and externally for supplier portfolio including all communication, contract negotiation and collaboration.
- Creates business plan for the supplier portfolio including regular business reviews, risks and opportunities management and all activities to grow the relationship.
- Develops and implements strategies to enhance supplier performance, foster mutual trust, and create a win-win environment.
- Foster a collaborative, results-driven culture and provide guidance to staff in managing supplier relationships effectively.

Contract Negotiation and Compliance:

- Leads negotiation of air supplier contracts to maximize revenue and to provide mutual value while managing expenses.
- Monitor and enforce compliance with contract terms, ensuring that suppliers deliver the expected services at agreed-upon standards.




- In collaboration with revenue management team, is responsible for financial modeling to ensure budget and yield objectives are achieved.
- Review and amend contracts as necessary to ensure alignment with evolving business and market needs.
- Monitoring and quality assurance for performance and payments.

Operational Efficiency and Performance Monitoring:

- Monitor and evaluate supplier performance against agreed budget and key performance indicators (KPIs)
- Collaborate with operational teams to resolve issues related to supplier performance, process and issue resolution.
- Analyze data to identify opportunities for process improvements and optimization of air supplier revenue.

Strategic Planning and Supplier Development:

- Develop and execute a comprehensive supplier strategy that supports business growth, operational goals and budget.
- Identify and develop opportunities within existing supplier relationships to grow supplier revenue.
- Work closely with internal departments to ensure alignment on supplier strategy execution and performance.

Budget and Cost Management:

- Manage the budget for supplier portfolio, ensuring that revenue goals are achieved.
- Track supplier revenue, performance and payments.
- Ensure supplier payments are made on time and identify opportunities to improve cash flow.
- Operational support for administration of marketing and travel funds,



events and incentives.

Market Research and Industry Trends:

- Stay informed of market trends, technological advancements, and regulatory changes in the air supply industry.
- Leverage industry insights to proactively identify new suppliers, service offerings, and innovations that can enhance the company’s air operations.

Team Leadership and Development:

- Identify opportunities to develop efficiencies within the supplier relations team and other internal teams.
- Mentor other supplier team members to enhance skills and foster best in class performance.

Qualifications:

- 15+ years of experience in supplier management, procurement, or supply chain roles within the travel or logistics industries.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Proven experience in negotiating supplier contracts, managing complex supplier relationships, and ensuring contract compliance.
- Robust understanding of air, car and hotel supply operations.
- Exceptional communication, negotiation, and interpersonal skills, with the ability to interact effectively with both internal and external stakeholders.
- Experience in managing budgets and achieving cost-saving initiatives.
- Ability to work in a fast-paced, dynamic environment while managing multiple priorities and maintaining attention to detail.
- Extensive experience working across the EMEA region, collaborating with diverse markets, and stakeholders to deliver consistent commercial outcomes.
- Experience in content management
- Understanding of the changing distribution landscape within the industry and challenges that needs to be overcome

📌 Director - Supplier Relations (Mumbai)
🏢 Atpi
📍 Mumbai