Direct Sales JD

Job Summary

We are looking for acustomer-focused and sales -oriented professional with 215 years of experience in direct sales, B2Csales, consultative selling, customer acquisition, relationship management or related customer- facing roles.

The ideal candidate should be confident in engaging with customers, understanding their requirements, presenting solutions, handling objections, conducting follow-ups and driving opportunities towards successful closure.

Candidates from Real Estate, Retirement Housing/Senior Living, Livspace/Interior Solutions, Aviation, Hospitality, Insurance, and niche B2C startups are encouraged to apply. Candidates from Civil Engineering, Architecture and technical/design backgrounds with a strong interest and aptitude for sales will also be considered.

Key Responsibilities

Engage with prospective customers and build strong, trust-based relationships.

Understand customer requirements, preferences, budgets and purchase timelines.

Conduct effective product/project presentations andcommunicate value propositions clearly.

Convert enquiries/leads into qualified prospects and sitevisits/meetings.

Drive prospects through the complete sales funnel and convert opportunities into successful closures.

Maintain an active sales pipeline with systematic and timely follow-ups.

Handle customer objections, negotiations and commercial discussions effectively.

Build customer confidence through consultative and personalized selling.

Maintain accurate customer and opportunity information in CRM/ERP systems.

Coordinate with Marketing, CRM, Legal, Finance and other internal teams for smooth closures.

Achieve assigned sales, revenue and conversion targets.

Track customer interactions, follow-ups and sales pipeline progress.

Stay updated on market trends, competitor activity and customer preferences.





Ensure a high-quality customer experience throughout the sales journey.

Key Performance Indicators (KPIs)

Lead-to-visit conversion

Visit-to-closure conversion

Lead-to-sale conversion

Number and value of successful closures

Revenue / booking targets

Sales cycle time

Pipeline health and follow-up effectiveness

Customer experience and satisfaction

Candidate Profile

2-15 years of experience in direct sales, B2C sales, consultative sales, customer acquisition, relationship management or relevant customer-facing roles.

Proven or demonstrable ability toconvert leads and drive sales closures .

Strong verbal communication and interpersonal skills.

Good presentation and customer-handling abilities.

Strong follow-up and relationship-building skills.

Ability to understand customer needs and recommend appropriate solutions.

Ability to handle objections and negotiate effectively.

Customer-first mindset with strong ownership of sales outcomes.

Comfortable working in a target-driven environment.

CRM/ERP experience will be an added advantage.

Industry Background to Focus On

Primary Industries

Retirement Housing / Retirement Living

Senior Living / Senior Housing

Real Estate / Residential Property Sales

Livspace / Interior Solutions / Home Improvement

Alternate Industries

Aviation candidates with engineering or other technical backgrounds who demonstrate strong customer-facing and sales orientation.





Civil Engineering technically strong candidates with an interest and aptitude for sales.

Architecture architects with customer-facing or sales-oriented experience.

Technical / Interior Designers candidates with robust communication and demonstrated sales orientation.

Hospitality particularly candidates from billing, operations, guest relations or customer facing roles with sales, upselling or conversion exposure.

Insurance candidates with strong B2C sales, relationship management and conversion experience.

Niche B2C Startups candidates with strong telesales, inside sales, customer acquisition and demonstrated closure experience.

Preferred Candidate Characteristics

Strong sales orientation and willingness to work towards measurable targets.

Excellent communication and interpersonal skills.

Ability to influence and engage customers throughout the buying journey.

Strong customer relationship-building skills.

Ability to understand technical/product information and communicate it in a simple manner.

Solid follow-up and pipeline management discipline.

High ownership of leads, conversions and closure outcomes.

Qualified and confident customer-facing approach.

Ability to work independently as well as coordinate with internal teams.

Education

Graduate in any discipline.

Candidates from Civil Engineering, Architecture, Interior Design or other technical backgrounds with strong sales orientation are encouraged to apply.

Experience - 2-15 years

Location - Bengaluru

Work Environment

Customer-facing/project/site sales environment.

Regular customer meetings, presentations and site visits.

Weekend engagement may be required based on business requirements.

Target-driven role requiring proactive customer follow-up.

📌 Direct Sales Manager (Bengaluru)
🏢 Total Environment
📍 Bengaluru