JOB TITLE: Digital Operations Executive

COMPANY: Indie House (Indieboho Pvt. Ltd.)

LOCATION: C Scheme, Jaipur — Hybrid / Remote-friendly

JOB TYPE: Full-time (Part time considered for the right candidate)

SALARY: ₹15,000 – ₹28,000 per month

EXPERIENCE: 1–3 years

START DATE: Immediate

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ABOUT INDIE HOUSE

Indie House is Jaipur's premier multi-brand concept store and boutique café in C Scheme. We house 70+ curated indie brands across fashion, jewellery, and lifestyle — and we are now launching our online marketplace (shop.indieboho.in) on Shopify.

We are digitising our entire operations — ecommerce, inventory, WhatsApp marketing, email marketing, and data analytics — and we need one sharp, tech-savvy person to own all of it.

This is not a traditional marketing job. This is a builder role. You will set up systems, manage platforms, automate workflows, and use AI tools to do in 4 hours what others take 40 hours to do.

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WHAT YOU WILL DO

ECOMMERCE — SHOPIFY

- Manage the Shopify store — product listings, collections, pricing, variants, inventory
- Onboard new brands — upload catalogues, write AI-assisted product descriptions
- Process daily orders — coordinate with store team for dispatch via Shiprocket
- Handle customer queries, returns, and refunds
- Weekly inventory reconciliation between physical stock and online listings

INVENTORY MANAGEMENT — UNICOMMERCE

- Manage day-to-day inventory on Unicommerce
- Keep stock levels accurate across the physical store and online portal
- Flag low-stock situations and coordinate restocking with brand partners
- Run inventory reports and share weekly summaries

WHATSAPP MARKETING — INTERAKT / WATI

- Set up and manage WhatsApp Business automation — order confirmations, abandoned cart nudges, new arrival broadcasts
- Build and segment the customer list — store, café, and online buyers
- Set up chatbot flows for common customer queries
- Track delivery rates, open rates, and optimise messaging

EMAIL MARKETING — KLAVIYO / MAILCHIMP

- Build automated email flows — welcome series,



abandoned cart, post-purchase
- Plan and send weekly newsletter — new arrivals, brand stories, curated edits
- Grow the email subscriber list
- A/B test campaigns and report on performance (target: open rate >25%, click rate >3%)

DATA ANALYTICS & REPORTING

- Weekly and monthly sales reports from Shopify — GMV, orders, top products, top brands
- Monitor WhatsApp and email campaign performance
- Set up and maintain Google Analytics 4
- Monthly 1-page performance report for the Founder
- Identify underperforming products and brands and recommend action

AI TOOLS & AUTOMATION

- Use Claude, ChatGPT, and Shopify Magic to generate product descriptions, email drafts, and marketing copy
- Automate repetitive tasks — bulk uploads, triggered WhatsApp messages, scheduled email campaigns
- Use Canva Pro for email headers, product banners, and promotional creatives
- Identify and recommend new AI tools to improve efficiency

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WHAT WE ARE LOOKING FOR

MUST HAVE

- 1–3 years experience in ecommerce, digital marketing, or a D2C brand
- Hands-on Shopify experience — product management, orders, collections
- Working knowledge of email marketing tools — Klaviyo, Mailchimp, or similar
- Comfortable with WhatsApp Business API tools — Interakt, Wati, or similar
- Strong analytical mindset — comfortable pulling reports and drawing conclusions
- Good written English and Hindi
- Self-starter who can work independently

NICE TO HAVE

- Experience with Unicommerce or similar inventory management tools
- Familiarity with AI tools — Claude, ChatGPT, Shopify Magic, Canva AI
- Google Analytics 4 knowledge
- Experience with Shiprocket or other shipping aggregators




- Prior experience at a fashion, lifestyle, or multi-brand retail company

YOU WILL THRIVE HERE IF YOU:

- Love indie fashion, design, and lifestyle brands
- Are comfortable wearing multiple hats
- Get excited about using AI tools to work smarter
- Are proactive — you spot a problem and fix it without being told
- Are detail-oriented — a wrong price or a typo bothers you

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WHAT WE OFFER

- Salary: ₹15,000 – ₹28,000/month based on experience
- Performance Bonus: 0.5% of monthly online GMV above ₹2 Lakhs
- Work Setup: Hybrid / Remote-friendly. Core hours 10:00 AM – 6:00 PM IST.
- Tools: Full access to Shopify, Klaviyo, Interakt, Claude AI, Canva Pro, Shiprocket, Google Analytics, Unicommerce
- Growth: High ownership from day one. This role grows into Head of Digital within 18 months as the online store scales.
- Direct mentorship from the Founder

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HOW TO APPLY

Email: [email protected]

Subject: Digital Operations Executive — [Your Name]

Please include

- Your CV / resume
- A short note (3–5 lines) on why this role excites you and what relevant experience you bring
- Links to any ecommerce platform, email campaign, or WhatsApp broadcast you have managed
- Your expected salary and availability / notice period

We respond to every application. Shortlisted candidates will have a 20-minute video call with our Store Manager, followed by a short practical task.

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Indie House — Indieboho Pvt. Ltd.

Plot No. B-7, Bhawani Singh Lane, C Scheme, Jaipur — 302001

indieboho.in | [email protected]

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Flexible schedule
- Leave encashment
- Paid sick time
- Work from home

Application Question(s):
- Name one ecommerce or digital marketing tool you have used professionally. What did you use it for?
- Are you comfortable working remotely or hybrid with occasional travel to Jaipur?
- What is your current or expected monthly salary?

Education:
- Bachelor's (Preferred)

Work Location: In person

📌 Digital Operations Manager (Jaipur)
🏢 Indieboho Ventures
📍 Jaipur