Roles and Responsibilities

Client Servicing & Relationship Management

Build trusted relationships with assigned clients and act as their primary point of contact.

Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged

Understand client business goals and suggest relevant solutions to help them achieve better results.

Share product/service updates, new features, or add-on offering to keep clients informed and interested.

Client Servicing & Relationship Management

Build trusted relationships with assigned clients and act as their primary point of contact.

Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.

Understand client business goals and suggest relevant solutions to help them achieve better results.

Share product/service updates, current features,



or add-on offeringto keep clients informed and interested.

Retention & Renewals :-

Drive timely contract renewals and ensure minimal client churn.

Track client usage, engagement levels, and overall satisfaction to ensure high retention.

Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

Identify opportunities to expand client engagement through relevant upsell and cross- sell solutions.

Collaborate with internal teams to customize oerings as per client needs.

INTERESTED CANDIDATES CAN SHARE THEIR CV ON (phone hidden) OR [email protected]

📌 Deputy Manager - Field Sales - Rajkot
🏢 Infocom Network
📍 Rajkot