19 Sep
|
Infinx
|
Bengaluru
Delivery Manager
Your Responsibilities at Infinx:
- Own and manage end-to-end delivery of customer implementation projects from kickoff through go-live and stabilization
- Develop and maintain project plans, timelines, milestones, and dependencies
- Drive client communication and coordination , including status updates, progress tracking, and issue resolution as the primary contact
- Coordinate closely with internal teams (Analysts, Tech Implementation Specialists and other stakeholders) to ensure alignment on scope, timelines, and priorities
- Track implementation progress, risks, issues, and dependencies; proactively escalate when required
- Coordinate functional testing, UAT, and go-live readiness activities
- Ensure all requirements are implemented, tested, and validated prior to go-live
- Support post go-live stabilization and ensure smooth transition to support teams
Who's Our Ideal Candidate?
Must Have
- 5+ years of experience in Delivery Management, Implementation Management, or Project Management
- Solid experience managing enterprise customer-facing product implementations
- Excellent communication, coordination, and stakeholder management skills
- Strong project management fundamentals (planning, tracking, risk and issue management)
- Ability to understand product flows and business processes to address functional questions
- Experience working with cross-functional teams across product, engineering, and QA
Good to Have
- Exposure to US healthcare domain (PA, RCM, Claims, Eligibility, EHR, etc.)
- Experience with SaaS or enterprise software implementations
- Familiarity with Agile or hybrid delivery models
- Experience working with globally distributed teams
📌 Delivery Manager (Bengaluru)
🏢 Infinx
📍 Bengaluru