We’re looking for a Junior Customer Support Specialist to join Visionary Services, an e-commerce services company that provides solutions and support to online stores and e-commerce businesses.

You’ll work closely with our team and clients, helping with customer support, client communication, onboarding, and day-to-day tasks.

Responsibilities

- Handle customer and client communication via WhatsApp
- Assist with onboarding recent clients and stores
- Support clients with their requests and questions
- Update and maintain Google Sheets, Notion, and other tools
- Follow up on tasks and make sure everything is completed accurately
- Assist the team with daily operations and administrative tasks
- Keep information organized and up to date

Requirements

- Good written and spoken English
- Strong communication skills
- Organized and detail-oriented
- Comfortable using tools such as Google Sheets and Notion
- Able to learn new tools and processes quickly
- Proactive, responsible, and reliable
- Previous customer support, e-commerce, or administrative experience is a plus, but not required

This is a junior position, but we’re looking for someone smart, motivated, and willing to learn and take responsibility.

📌 Customer Support Specialist (Junior & Senior) (India)
🏢 Northlight Reputation
📍 India