We are hiring Customer Support Executives for an international Protected Ride process, where you will assist UK & US customers with their queries and concerns related to ride-hailing services such as Ola/Uber.Role: Customer Support ExecutiveProcess: Safe Ride – UK & US ClientsExperience: Freshers & 6 Months BPO ExperienceJoining: Immediate Joiners PreferredKey ResponsibilitiesHandle customer queries and concerns related to ride bookings and services.Provide accurate and timely resolutions to customer issues.Assist customers with ride-related doubts, cancellations, payments, driver-related concerns,



and other service queries.Communicate professionally with UK and US customers.Maintain a high level of customer satisfaction.Follow defined process guidelines and quality standards.Document customer interactions accurately in the system.EligibilityFreshers are eligible to apply.Candidates with 6 months or more BPO/customer support experience can also apply.Excellent verbal communication skills are required.Comfortable handling international customers.Basic computer knowledge and good typing skills.Immediate joiners will be preferred.Skills RequiredGood English communicationCustomer handling skillsProblem-solving abilityActive listeningBasic computer proficiencyWillingness to work in rotational shifts

📌 Customer Support Executive – Safe Ride Process (Mumbai)
🏢 JMD Technologies
📍 Mumbai