Customer Service Representative (Hubli)

Customer Service Representative (Hubli)

19 Sep
|
Lotusind Group
|
Hubli

19 Sep

Lotusind Group

Hubli

Key Responsibilities

- Customer Engagement: Greet and assist shoppers, offering personalized styling advice and product knowledge on brand.

- Inquiry Resolution: Handle customer complaints, exchanges, and feedback politely to ensure a premium shopping experience.

- Service Management: Guide clients through custom tailoring appointments and Made-to-Measure (MTM) services offered by The Arvind Store.

- Order Processing: Process sales transactions via POS systems and coordinate with store staff to manage inventory, stock availability, and deliveries Store Manager job at Arvind.

Ideal Qualifications

- Experience: 1–3 years in front-end retail, hospitality, or customer-facing roles.

- Skills: Robust verbal communication (English and local languages), basic computer literacy, and a proactive attitude.





- Product Knowledge: A keen interest in fashion, fabrics, and apparel retail Store Manager job at Arvind.

Key Competencies

- Customer Centricity: The ability to put the customer first and manage difficult situations with patience and professionalism.

- Communication: Clearly explaining product features and tailoring options.

Teamwork: Collaborating seamlessly with Store Managers and Sales Associates to hit store targets Store Manager job at Arvind

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Paid sick time

- Provident Fund

Work Location: In person

📌 Customer Service Representative (Hubli)
🏢 Lotusind Group
📍 Hubli

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