Customer Service Officer (Mumbai)

Customer Service Officer (Mumbai)

19 Sep
|
Knowledgeworks Global
|
Mumbai

19 Sep

Knowledgeworks Global

Mumbai

Dear Candidate,

We are hiring for a Publishing industry located at Andheri - Sakinaka.

Details:

Qualification: Any Graduate

Shift: Rotational Shift (including Night Shift)

:

- Managing journal articles from acceptance to final publication.
- Coordinating with authors, editors, and internal teams.
- Checking articles before they are published.
- Making sure articles are completed and published on time.
- Preparing and managing journal issues.
- Following up with different teams if there are any delays or problems.
- Keeping track of all articles and their status.
- Helping improve the publication process.
- Coordinating for online publication of journal articles.
- Preparing easy reports and MIS/trackers.
- Responding to queries from authors and internal teams.

In one line: This role is mainly about coordinating journal articles, following up with different teams, checking the work, and making sure the articles are published on time and with good quality.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits

- Commuter assistance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Officer (Mumbai)
🏢 Knowledgeworks Global
📍 Mumbai

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