Job Title

International Voice Process Executive

We are hiring for an International Voice Process role with eClerx. The selected candidates will handle international customer interactions over voice and provide professional customer support.

Responsibilities

Handle customer calls for an international process.

Understand customer queries and provide appropriate assistance.

Resolve customer issues professionally.

Maintain positive communication and customer service standards.

Follow process guidelines and company policies.

Meet the required performance and quality standards.

Requirements

Candidates with experience in International Voice / International BPO / Customer Service are preferred.

Good verbal communication skills.

Comfortable working in a night shift.

Good customer-handling and problem-solving skills.

Willingness to work from the office.

Shift Details

Shift: Night Shift

First Login: 4:30 PM





Last Login: 1:30 AM

Shift Duration: 9 hours

Salary

CTC: ₹20,100 per month

In-hand Salary: ₹18,150 per month

Night Shift Allowance: ₹4,000 per month

Total In-hand: Up to ₹22,150 per month

Benefits

Performance incentive up to ₹7,000/month, based on performance

Quarterly client incentives

Home Pickup & Home Drop

Medical Insurance up to ₹3 Lakhs

Career growth opportunities

Hiring Process

3 Interview Rounds → 1-Day Selection → Immediate Joining

Job Type: Full-time

Interested candidates can apply with their updated CV (phone hidden)

Pay: Up to ₹22,150.00 per month

Benefits

- Health insurance

Work Location: Hybrid remote in Airoli, Navi Mumbai, Maharashtra

📌 Customer Service Executive (Airoli)
🏢 eClerx
📍 Airoli