19 Sep
|
Vrindax corporate solutions
|
Mumbai
19 Sep
Vrindax corporate solutions
Mumbai
TCS Hiring is Back ?*** Customer Service Associate – International Voice (Banking & Cards) ? ?Location: Goregaon malad - Mumbai (US Process) Max sal 5.8 lpa ? Qualification Graduate: 1–12 years BPO Voice experience HSC: 18 months–10 years BPO Voice experience ? Shift Rotational/Night shifts | 9-hour shift | 6 days/week & weekends if required Key Responsibilities ✅ Handle customer queries efficiently ✅ Meet SLA, KPI, AHT, RSAT & Customer Experience targets ✅ Deliver excellent customer service ✅ Implement feedback and process updates Skills Required ✔️ Excellent English communication ✔️ International Voice experience preferred (Freshers not eligible) ✔️ Team player with positive attitude ✔️ Flexible to work in rotational/night shifts Interview Process HR → V&A; → OPS V&A; Exemption (Quick Track):" BPO1: Graduate 12 months experience → Direct OPS BPOZ: HSC/Undergraduate 18–24 months experience → Direct OPS
📌 Customer Service Associate (Mumbai)
🏢 Vrindax corporate solutions
📍 Mumbai