Work From Home Opportunity | CRM Executive – Customer Communication & Support

Company

Diya Greencity Pvt. Ltd. Location:

Remote (WFH) Type

Full-Time Industry:

Real Estate / Customer Relationship Management

Are you a people-first professional with strong communication skills and a knack for organized follow-ups?

Diya Greencity Pvt. Ltd.

is hiring

CRM Executives (Work From Home)

to manage and nurture our growing customer base. We're looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.

Key Responsibilities

Handle customer calls through

Exotel IVR system . Communicate professionally via our

WhatsApp Business Verified Device . Send updates, follow-ups, and official communication using

Google Workspace email . Maintain and update customer records through

Google Forms and

Google Drive . Use

Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License)

for reports, documentation, and analysis.



Provide timely updates on customer queries, issues, and resolutions.

Requirements

Prior experience in customer support, CRM, or telesales preferred. Good spoken and written communication in

Hindi and English . Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office. Laptop/Desktop with a good internet connection and a quiet work workplace. Self-motivated, organized, and dependable with daily work tracking habits.

What We Offer

Flexible remote work with defined targets and structured processes. Training & onboarding on Exotel, Google Workspace, and CRM SOPs. Performance-based incentives and opportunity for long-term growth. A friendly and supportive work culture from an industry leader in real estate.

Apply Now: If you're ready to help customers feel heard, informed, and cared for — we'd love to hear from you!

📌 Customer Relationship Management Executive (Mumbai)
🏢 DIYA GREENCITY PRIVATE
📍 Mumbai