Customer Experience - Executive (Bengaluru)

Customer Experience - Executive (Bengaluru)

19 Sep
|
Stovekraft
|
Bengaluru

19 Sep

Stovekraft

Bengaluru

We’re Hiring – Customer Experience Executive | After-Sales Service

Location: Bangalore

Experience: Freshers

Industry: Kitchen Appliances / Customer Service / After-Sales Service

We're hiring Customer Experience Executive to strengthen our Service Quality & Customer Experience function.

Key Responsibilities:

- Daily FTR & C-SAT customer validation
- Customer feedback – 25 calls/day
- Closed-call documentation audit – 25 calls/day
- Replacement call validation – 20% sample
- Cancellation validation – 10% sample
- PNA call closure vs. parts dispatch tracking
- Weekly RPO vs. part consumption validation
- ASC/DSE performance & defaulter tracking
- Regional service quality scorecard & MIS

We’re Looking For:

- Robust communication & customer-handling skills
- Good analytical and follow-up skills
- Excel / MIS knowledge
- Attention to detail and process orientation
- Experience in service quality/customer experience preferred

📌 Customer Experience - Executive (Bengaluru)
🏢 Stovekraft
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Organic Sales Development Lead (Lucknow)

Organic Sales Development Lead (Lucknow)

20 Sep
|
Ark Abroad
|
Lucknow
  • 20 Sep
  • Ark Abroad
  • Lucknow

This job is hard. If you do it well, you will earn more than most sales managers. Ark Abroad helps international graduates and skilled migrants in Australia move from survival jobs into corporate car [...]

Organic Sales Development Lead (Kolhapur)

Organic Sales Development Lead (Kolhapur)

20 Sep
|
Ark Abroad
|
Kolhapur
  • 20 Sep
  • Ark Abroad
  • Kolhapur

This job is hard. If you do it well, you will earn more than most sales managers. Ark Abroad helps international graduates and skilled migrants in Australia move from survival jobs into corporate car [...]

Subscribe to this job alert:

Get the latest job offers by email for: customer experience - executive (bengaluru) / bengaluru

Organic Sales Development Lead (Tirunelveli)

Organic Sales Development Lead (Tirunelveli)

20 Sep
|
Ark Abroad
|
Tirunelveli
  • 20 Sep
  • Ark Abroad
  • Tirunelveli

This job is hard. If you do it well, you will earn more than most sales managers. Ark Abroad helps international graduates and skilled migrants in Australia move from survival jobs into corporate ca [...]

Outbound Growth & Sales Specialist (Remote, Commission-Only) (Surat)

Outbound Growth & Sales Specialist (Remote, Commission-Only) (Surat)

20 Sep
|
Earnpaste
|
Surat
  • 20 Sep
  • Earnpaste
  • Surat

About EarnPaste EarnPaste is a up-to-date link & text content monetization platform built for creators, Telegram communities, Discord servers, and digital marketers. We help high-engagement communiti [...]

Subscribe to this job alert:

Get the latest job offers by email for: customer experience - executive (bengaluru) / bengaluru