19 Sep
|
MY Dream Foods
|
Palda
19 Sep
MY Dream Foods
Palda
- Handle customer calls, WhatsApp messages, and inquiries professionally.
- Understand customer requirements, complaints, and feedback.
- Resolve customer issues promptly and coordinate with the concerned departments.
- Maintain proper records of customer complaints, queries, and resolutions.
- Follow up with customers regarding orders, deliveries, payments, and service-related issues.
- Coordinate with Sales, Dispatch, Accounts, CRM, and other departments.
- Provide accurate information about company products, orders, and services.
- Ensure timely follow-up and customer satisfaction.
- Prepare daily/weekly customer service reports.
- Maintain a positive and skilled relationship with customers.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits
- Cell phone reimbursement
Work Location: In person
📌 Customer Care Executive (Palda)
🏢 MY Dream Foods
📍 Palda