19 Sep
|
Gokool Digital
|
Hyderabad
19 Sep
Gokool Digital
Hyderabad
Core requirement:
Solid Dynamics 365 CE and Dataverse experience.
Deep Power Platform knowledge: Power Apps, Power Automate, Power BI, Power Pages.
Hands-on C#, .NET and JavaScript development.
Experience with Azure Functions, Logic Apps and Service Bus.
Strong production troubleshooting, debugging, RCA and incident management.
Experience in managed services/application support.
Ability to independently own customer issues from triage → resolution → closure.
Strong customer communication and stakeholder management.
Ability to handle escalations and complex technical issues.
Experience identifying recurring issues and implementing preventive improvements.
Ability to mentor junior team members.
Exposure to AI-assisted troubleshooting/support tools is expected.
*Overall profile: This is more of a Senior D365 CE technical support / application support role rather than a pure D365 developer or implementation role.
📌 CRM Technical / Dynamics 365 CE Support Engineer (Hyderabad)
🏢 Gokool Digital
📍 Hyderabad