Key Responsibilities

- Make regular outbound calls to existing and potential business parties to develop recent business opportunities.
- Identify and connect with new parties through calling and follow-up activities.
- Introduce the company, products, and business opportunities in a professional and convincing manner.
- Build and maintain strong, long-term relationships with customers, distributors, stockists, retailers, and other business partners.
- Communicate professionally and confidently with parties and understand their business requirements.
- Regularly follow up with potential parties and convert inquiries into active business opportunities.
- Maintain continuous communication with existing parties and ensure proper customer relationship management.
- Understand customer requirements, queries, feedback, and concerns and coordinate with the concerned team for appropriate solutions.
- Share product information, price details, availability,



and other relevant information as per company guidelines.
- Coordinate with the Sales and Marketing team regarding new leads, customer requirements, orders, and follow-ups.
- Maintain accurate records of customer details, calling activities, leads, follow-ups, and business discussions in the CRM system.
- Prepare daily and weekly calling and follow-up reports for management.
- Maintain proper follow-up schedules to ensure that no potential lead or customer is missed.
- Collect market feedback and important customer information and share it with management.
- Work towards achieving assigned calling, lead-generation, follow-up, and business-development targets.
- Maintain a professional, polite, and positive approach during every customer interaction.

📌 CRM Executive (Ahmedabad)
🏢 Arihant HR Consultancy
📍 Ahmedabad