Job Title: CMT Solutions Leader

Job Location: PAN INDIA

Work Model: WFO

Candidate Expectations Total Experience And Relevant Experience: Minimum 15+ Years in the BPO industry with experience in Sales and Business Development.

Minimum 5 Years’ Experience In Managing BPO Operations Preferred. Minimum 3+ years of experience in Business Development, Solutions or Sales support role.

Must have minimum 2–3+ years of experience in leading solutions for medium to large RFP’s.

Has experience managing P&L; or has experience with financial modeling.

Experience in business analytics, understanding operational SLAs and key metrics.

Experience in working with AIML and Generative AI solutions preferred.

Experience in negotiating contracts and managing vendor relationships.

Candidate Location: Anywhere

Skills – Mandatory: Ability to think creatively and out of the box.

Strong people and relationship management skills.

Ability to collaborate and work across cross functional teams.

Excellent communication skills – Written and Oral.

Presentation skills – Oral and PowerPoint pitch presentations.

Ability to effectively communicate with senior leadership and stakeholders.

Ability to multitask and work in a fast-paced environment.

Time management is a critical skill and ability to manage multiple deals concurrently.

Strong MS Excel skills and financial modelling skills are integral to the job.

Takes ownership, is hands on and has a roll up the sleeves attitude.

Ability to work in a high pressure fast paced environment.

Proven ability to manage large, diverse teams across multiple locations.

Minimum 15+ Years in the BPO industry.

Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.

Education and Certification Qualification:



Bachelor’s degree mandatory.

MBA preferred.

JD: Detailed Seeking dynamic and creative thought leaders to help develop powerful solutions that solve business problems and drive growth.

The Business Solutions Leader will work closely with market leaders on new business opportunities, including:

Proactive sales pursuits in strategic growth areas.

Reactive pursuits leading solution development.

RFP responses.

Pricing.

The Business Solutions Leader will play a key role in solutioning and business growth, working closely with leaders across the technology industry.

The Candidate Should Demonstrate The Ability To: Think creatively and out of the box.

Build and manage strong people and relationships.

Collaborate and work across cross functional teams.

Communicate effectively through excellent written and oral communication.

Deliver oral and PowerPoint pitch presentations.

Effectively communicate with senior leadership and stakeholders.

Multitask and work in a rapid-paced environment.

Manage time effectively and manage multiple deals concurrently.

Demonstrate strong MS Excel and financial modelling skills.

Take ownership, remain hands on and demonstrate a roll up the sleeves attitude.

Work effectively in a high pressure fast paced environment.

Manage large, diverse teams across multiple locations.

Other Specific Remarks Additional Requirements: Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.

Experience in working with AI/ML and Generative AI solutions preferred.

Minimum 5 Years’ Experience In Managing BPO Operations Preferred. MBA preferred.

Ability to manage multiple deals concurrently.

Ability to work in a high pressure fast paced environment.

Proven ability to manage large, diverse teams across multiple locations.

📌 CMT Solution Leader - GO/JC/4563/2026 (Pune)
🏢 Golden Opportunities
📍 Pune