- Proactively manage existing Cisco renewals and subscriptions expiring in 60-90 days, as well as strategic planning and licensing, usage and install base reports for clients.

- Achieve individual sales goal determined by account load and line of business.

- Communicate with Account Managers, Inside Sales Reps, and end clients as subject matter experts to create a Cisco Success Plan based on the Cisco services and licensing products in the client setting.

- Develop client relationships and identify adoption barriers and how to remove them.

- Interpret client usage data while leading clients to renewals and cultivate new sales opportunities through the entire client lifecycle.

- Conducts quarterly business reviews regarding the overall health, licensing count and implementation of Cisco product usage.

- Manage high volumes of complex quoting for both current and takeover clients.





- Resolve any quoting errors/issues/questions; utilize resources to answer client and sales team questions.

- Understanding the sales cycle and stay up to date by learning about new products, services, and offerings from vendors.

- Adjust renewal quotes based on client feedback/changes, as well as ability to offer all product options, including product and service upselling, co-terming, multi-year options, support levels, etc.

- Request quotes for renewals from distributors and vendors and verify accuracy.

- Cisco Renewals Manager Certification
- Cisco Client Success Manager Certification

- Experience working with a CRM

- Cisco's quoting tools (CCW-R, CCW, etc.)Cisco products or services

📌 Client Success Program Specialist (Bengaluru)
🏢 Quadrant Technologies
📍 Bengaluru