About the job

Company Name: LOM Worldwide

Location: Gurugram (On-site)

Employment Type: Full-time

Experience: 3+ years

Role Overview

We are a marketing agency looking for a Client Servicing Manager with 3+ years of experience to act as the key liaison between our clients and internal teams. This role is critical in building strong client relationships, understanding marketing and business objectives, and ensuring seamless delivery of campaigns and projects from brief to execution.

Key Responsibilities

Act as the primary point of contact for assigned clients and manage end-to-end client relationships

Understand client requirements, marketing objectives, and expectations, translating them into clear and actionable briefs

Ensure timely delivery of marketing campaigns and projects while maintaining high standards of quality and client satisfaction

Coordinate with internal creative, strategy, and execution teams to achieve campaign goals

Proactively address client concerns,



manage expectations, and provide effective solutions

Build long-term client partnerships through consistent communication and trust

Manage multiple clients and projects efficiently in a rapid-paced agency environment

Qualifications & Skills

3+ years of experience in Client Servicing, Account Management, or Client Relations, preferably in a marketing or digital agency

Strong communication and interpersonal skills

Proven ability to deliver exceptional customer service and ensure client satisfaction

Excellent organizational and multitasking abilities

Strong problem-solving skills with a team-oriented mindset

Ability to thrive in a dynamic, deadline-driven environment

Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)

Please share your CV at [email protected]

📌 Client Servicing Specialist (Gurugram)
🏢 L.O.M. WorldWide
📍 Gurugram