Company Description

Camp Epic Global, formerly known as Epic India Group, is a leading provider of innovative and engaging MICE (Meetings, Incentives, Conferences, and Events) solutions. The company specializes in designing exceptional corporate events, conferences, and incentive programs that create meaningful connections and memorable experiences. A team of experienced professionals combines creativity, attention to detail, and knowledge of global event trends to deliver seamless, high-impact event solutions tailored to each client’s needs.

Camp Epic

Global is committed to excellence, sustainability, and building long-term partnerships with clients and stakeholders, making it a agile environment for professionals passionate about events and client service.

Role Description

Client Servicing is a full-time, on-site role based in Gurugram, responsible for managing day-to-day client interactions and ensuring smooth delivery of MICE projects. This role involves understanding client requirements, coordinating with internal teams to develop event plans, and maintaining regular communication to provide updates, gather feedback, and address concerns.

The Client Servicing

Executive will assist in preparing proposals, presentations, and post-event reports, while monitoring project timelines, budgets, and quality standards. The role also includes supporting on-ground event execution,



handling logistics-related queries, and contributing ideas to enhance client experience and long-term relationships.

Qualifications

- Strong client relationship management and stakeholder communication skills, with the ability to understand and translate client needs into actionable plans.
- Experience in event coordination, project management, or MICE industry operations, including handling timelines, budgets, and logistics.
- Proficiency in documentation and presentation tools (e.g., MS Office, slide decks, basic spreadsheets) to prepare proposals and reports.
- Excellent verbal and written communication skills in English; additional language proficiency is an advantage.
- Ability to work in a fast-paced environment, manage multiple projects, and collaborate effectively with cross-functional teams.
- Strong problem-solving, organizational, and attention-to-detail capabilities, with a customer-centric mindset.
- Prior experience in client servicing, account management, or corporate events is preferred.
- Bachelor’s degree in Business, Marketing, Hospitality, Events Management, or a related field is desirable.
- Flexibility to work extended hours and attend events as required, with a professional and inclusive approach to diverse clients and colleagues.

📌 Client Servicing Executive (Gurugram)
🏢 CAMP Epic Global
📍 Gurugram