? WE’RE HIRING | ICICI LOMBARD GENERAL INSURANCE ? Vertical: Retention ? Designation: Customer Retention Manager (CRM) ? Process: 100% Voice | outbound Calling ? JOB RESPONSIBILITIES: ? Make outbound calls to existing customers ? Renew insurance policies of existing customers ? Explain policy advantages, renewal offers, and coverage details ? Convince customers and close renewals effectively ? Achieve renewal and retention targets ? Update customer details and renewal status accurately ✅ JOB REQUIREMENTS: ✔ Good communication skills in Hindi & English ✔ Strong sales mindset & thought process ✔ Experience in outbound sales preferred ✔ Knowledge of insurance or sales is an added advantage ✔ Graduation is mandatory ✔ Experience: 0–2 Years (Fresher’s can apply) Shift Timings & Week Offs: Rotational Shifts: 9:00AM – 6:30PM & 10:00am to 7:30pm (Any 9.5 Hrs. shift) ? 6 Days Working ? 1 Rotational Week-Offs ? Salary Package: ✨ Fresher: ₹12,500 (In-hand) | CTC: ₹2.10 LPA ✨ Experienced: Up to ₹18,000 (In-hand) | CTC: ₹2.79 LPA ? High earning potential with performance-based incentives

📌 Client Retention Associate (Navi Mumbai)
🏢 ICICI Lombard
📍 Navi Mumbai