Client Manager – Digital Marketing

Company: Websolver

Location: Arumbakkam, Chennai

Job Type: Full-Time

Working Hours: 9:30 AM – 6:30 PM

Working Days: Monday to Saturday

Sunday: Weekly Off

Job Summary

Websolver is looking for a responsible, confident, and highly communicative Client Manager to manage and maintain relationships with our clients.

The Client Manager will be the primary and direct point of contact for clients and will be responsible for understanding client requirements, coordinating with internal managers and teams, following up on deliverables, and ensuring smooth communication and execution of digital marketing activities.

Since this role involves direct communication with clients, the candidate should have excellent communication skills, professional behaviour, confidence, accountability, and the ability to handle clients effectively.

Key Responsibilities

- Act as the primary point of contact between Websolver and its clients.
- Communicate directly with clients regarding their requirements, updates, feedback, and concerns.
- Understand client requirements clearly and communicate them accurately to the respective internal teams and managers.
- Coordinate with Digital Marketing, Graphic Design, Video, Content, SEO, and other internal teams as required.
- Follow up with internal teams and managers to ensure client requirements are completed on time.
- Maintain regular communication with clients and provide timely updates on ongoing work.
- Collect client feedback and communicate necessary changes to the respective team.
- Track client requirements, pending tasks, revisions, approvals, and deliverables.
- Ensure that client expectations and project requirements are clearly communicated to the internal team.
- Handle day-to-day client queries professionally and responsibly.
- Escalate important issues to the appropriate manager or management when required.
- Maintain a professional and positive relationship with clients.
- Ensure there are no communication gaps between the client and the internal team.
- Follow up on approvals,



content requirements, creatives, campaigns, and other client-related activities.
- Maintain proper records of client communications, requirements, and project updates.
- Monitor deadlines and proactively follow up to avoid delays.
- Coordinate client meetings or calls whenever required.
- Help ensure a smooth and organized workflow across multiple client accounts.

Required Skills
- Excellent verbal and written communication skills.
- Strong command of English.
- Confident and professional communication style.
- Ability to communicate with clients clearly and respectfully.
- Strong coordination and follow-up skills.
- Positive organizational and time-management skills.
- Ability to handle multiple clients and requirements simultaneously.
- Strong sense of responsibility and ownership.
- Ability to understand client expectations and communicate them accurately.
- Good problem-solving and interpersonal skills.
- Ability to remain calm and professional while handling difficult situations or client concerns.
- Good knowledge of digital marketing and social media is preferred.
- Basic understanding of social media marketing, content, advertisements, graphic design, reels, and digital campaigns will be an added advantage.

Candidate Profile We are looking for a candidate who is:
- Responsible and accountable for client-related activities.
- Confident while communicating with clients.
- Professional in behaviour and communication.
- Proactive in following up on tasks and requirements.
- Able to take ownership rather than waiting for instructions for every task.
- Good at building and maintaining professional client relationships.




- Capable of coordinating between multiple internal teams.
- Quick to understand client requirements.
- Comfortable communicating through calls, WhatsApp, email, and online meetings.
- Willing to learn and grow along with the organization.

Experience
- 1–3 years of relevant experience in Client Management, Account Management, Client Coordination, Digital Marketing, Advertising, or a similar role is preferred.
- Freshers may also be considered if they demonstrate:
- Excellent communication skills.
- Strong command of English.
- Confidence and professionalism.
- Good interpersonal skills.
- Strong responsibility and ownership.
- The ability to communicate confidently with clients.
- A willingness to learn digital marketing and client management.

Educational Qualification
- Any degree is acceptable for this position.
- A degree in Business Administration, Marketing, Digital Marketing, Communications, Management, or a related field will be an added advantage.
- Relevant skills, communication ability, confidence, and attitude will be given importance.

Significant Requirement As this person will be the sole Client Manager and the primary person directly communicating with clients, the candidate must be comfortable taking responsibility for client communication and coordination.

The candidate should be capable of professionally handling client requirements, follow-ups, feedback, approvals, concerns, and day-to-day communication while coordinating internally with the respective managers and teams.

Work Requirements

- Office Location: Arumbakkam, Chennai
- Working Hours: 9:30 AM – 6:30 PM
- Working Days: Monday to Saturday
- Sunday: Weekly Off
- Regular office login and logout is mandatory.
- The candidate should be comfortable handling multiple client accounts and coordinating with different internal teams.
- The candidate should be available for client calls and communication during working hours.

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 Client Manager (Arumbakkam)
🏢 Web Solver - Digital Marketing
📍 Arumbakkam