Purpose of function:

In this position you will assist in all operational hub activities on ships worldwide covered by our global contracts.

Duties & Responsibilities:

- Attend daily email flow in the assigned client folder
- Daily Verification, vessel call updates, cargo docs uploading
- Sending Policing reports to respective parties
- Client Policing of assigned clients
- Attend weekly meeting to discuss issues happened in the week
- Keep an eye on performance of their clients workflow
- Make sure Reduction sheets are updated correctly
- Make sure procedures, Working Instructions are updated and kept on shared folder to use
- Any changes in the process should be discussed in the meeting, email to be sent to entire team and same to be updated in the internal procedures




- Provide training to new joiners of their respective client

Education level / needed knowledge and experience:

- Have a college degree, and a shipping-related training is a plus;
- Job experience, in shipping or business process outsourcing workplace is an advantage;
- Have good communicative skills and a good knowledge of English, both speaking and written;
- Affinity with IT systems;
- Have no nine-to-five mentality;
- Ability to work with international contacts and have a global perspective
- Have a positive attitude and commitment to the company, based on our three core values of Service, Innovation and Integrity.

📌 Client Coordinator - Operations (Navi Mumbai)
🏢 S5 Agency World
📍 Navi Mumbai