- JD Collections Manager - Call Center Ops

Role Responsibilities

1. Managing Entire Early Warning Signal (EWS) Across all the products (Secured Unsecured)
2. Data Analysis Risk Segmentation on the overall book.
3. Managing Entire Digital Collections (Secured Unsecured Product) on the overall book.
4. Managing Bucket X Call Center
5. Call - Center Management
6. Managing Bounce Penal Charges Collection
7. Vendor Management, Vendor On-boarding Vendor Audit
8. E-Mail, SMS IVR Template Designing
9. Audit Compliance Related Material Designing

Location:Noida Experience:5-8 yrs

Education:Graduate

ProfessionalSkills: Debt Collections Recovery, Digital Collections, Agency Management

Skills: CallCenter S/W, Collections Apps, MS Office

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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