JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a current industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Title: Moves and Changes (MAC) Coordinator

Business unit: Work Dynamics

Reporting to: MAC Manager

Key stakeholders: Client (Morgan Stanley)

Direct reports: Reporting Manager

Role summary &

Key responsibilities The MAC Coordinator is responsible for planning, coordinating and delivering workplace moves, adds and changes, including restacks and minor refurbishment activities. The role manages each request from initial requirement gathering and cost estimation through execution, system closure and post-move support. Working closely with business-unit administrators, Corporate Services, Property, IT, vendors and regional teams, the coordinator ensures safe, timely, cost-effective delivery and accurate reporting.

MAC and Move Coordinator

Coordinate end-to-end delivery of small moves and MAC requests, including planning, approvals, mobilisation, execution, handover and closure.

Publish confirmed move dates in the Move Planner at least three days before small moves and four weeks before large moves, subject to approved project timelines.

Communicate move arrangements to users and business-unit administrators, including carton distribution, labelling, desk clearance and post-move support.

Restacks and Minor Refurbishment

Plan and supervise restacks and minor refurbishment works, including weekend execution where required.

Arrange logistics and supporting services, including movers, security or police permissions where required, cleaning, painting and vendor access.

Supervise vendors during execution, follow up on outstanding items and ensure timely technical and commercial closure.

Asset, System and Records Management

Coordinate asset movements under the approved Asset Control note process,



working with business units and vendors.

Create, maintain and close each business-as-usual request in the CIIPS system, ensuring records are complete and accurate.

Maintain Move Master Data, business-unit cost allocations, the MAC project pipeline, resource tracking and master pre-move schedules in the shared drive.

Process vendor invoices and verify that supporting documentation, approvals and cost allocations are complete.

Stakeholder and Vendor Management

Maintain effective working relationships with Corporate Services, Facility, IT, BU coordinators, vendors and regional MAC teams.

Obtain quotations, coordinate vendor access and escort vendors or movers in occupied areas when required.

Respond promptly to user enquiries and miscellaneous workplace requests, escalating risks or delays when necessary.

Provide accurate weekly and monthly reporting to the regional MAC team and align local delivery with regional and global processes.

Performance objectives

Deliver approved MAC activities safely, within agreed scope, schedule and budget.

Maintain complete and accurate project, cost, asset and system records, with timely weekly and monthly reporting.

Secure required work permits, e-permits, gate passes and applicable compliance approvals before execution.

Close technical, commercial and vendor actions within agreed timelines and escalate risks promptly.

Provide clear stakeholder communication, effective post-move support and a consistently high level of client satisfaction.

Demonstrate teamwork, flexibility and sound judgement, including during weekend execution when required.

Key skills

End-to-end move, restack and minor works coordination

Working knowledge of electrical, HVAC and mechanical services

Vendor coordination, quotation evaluation and invoice processing

Budget preparation, cost tracking and schedule management

Asset control, data management and management reporting

Strong stakeholder management,



communication and problem-solving skills

Proficiency in MS Office and relevant workplace or project-management systems

Employee specification

Bachelor’s degree or diploma in Electrical Engineering, Mechanical Engineering, Facilities Management or a related discipline.

Minimum three years of relevant experience in workplace moves, restacks, minor projects or facilities coordination.

Experience coordinating vendors, budgets, permits, asset movements and project documentation.

Fluent written and spoken English, with strong computer literacy.

Proactive, adaptable and able to learn new systems and processes quickly.

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If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Business Support, Moves (Mumbai)
🏢 JLL
📍 Mumbai