Job Summary

We are looking for an experienced Business Development Manager to drive sales, revenue growth, new business development, customer acquisition and profitability across the assigned geographic area.

The ideal candidate should have strong experience in freight forwarding and logistics sales, with a proven track record in developing corporate accounts, generating new business, managing customer relationships and achieving sales targets.

Key Responsibilities

- Develop and execute sales and business development strategies aligned with company objectives.
- Identify new markets, target segments and potential business opportunities.
- Generate qualified leads and maintain a healthy sales pipeline.
- Develop new business, freehand business and nomination business.
- Acquire and expand large corporate accounts.
- Achieve sales, revenue and profitability targets.
- Conduct market research and monitor competitor activities and industry trends.
- Build and maintain strong relationships with customers, overseas agents, trade associations and industry networks.
- Conduct regular customer visits, business reviews and follow-ups to secure business.
- Work closely with Pricing, Operations, Warehouse, CHB and Product teams to support commercial requirements.
- Coordinate with product teams to identify market opportunities and improve market penetration.
- Prepare annual, quarterly and monthly sales forecasts and business plans.
- Manage customer credit assessment, accounts receivables and outstanding payments.




- Support pricing negotiations and ensure profitable business growth.
- Drive customer retention and account growth through strategic relationship management.
- Monitor sales budgets and contribute to branch-level profitability.
- Prepare and submit periodic sales and business performance reports.

Requirements
- Graduate from a reputed institution.
- MBA / Postgraduate qualification in Logistics or Supply Chain Management is an added advantage.
- 8–12 years of experience in Sales & Marketing within Freight Forwarding / Logistics.
- Minimum 5 years of experience in a leadership role, preferably with a reputed multinational logistics company.
- Strong experience in Ocean / Air Freight Forwarding, NVOCC, Customs Clearance and Transportation.
- Good understanding of international supply chain flows and logistics documentation.
- Strong knowledge of local freight forwarding markets, regulations and business practices.
- Proven experience in recent business acquisition and corporate account development.
- Solid negotiation, presentation and business development skills.
- Excellent analytical and data-driven decision-making abilities.
- Strong networking and customer relationship management skills.
- Good knowledge of logistics processes and technology trends.
- Excellent English communication skills. Knowledge of local languages is an added advantage.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Business Development Manager – Freight Forwarding (Chennai)
🏢 Kiara Global Services
📍 Chennai