About the job

Company Description Bhanzu is transforming how children learn math by blending strong pedagogy with modern technology to build sharper thinking, faster problem-solving, and greater confidence in learners. Founded by Neelakantha Bhanu, known as the Worlds Fastest Human Calculator, Bhanzu currently serves 70,000+ students across 20+ countries, including the US, UK, Canada, Australia, New Zealand, and the Middle East. The organization maintains a global classroom rating of 4.93/5 and is driven by a diverse team of educators, engineers, designers, and creators.

Bhanzu’s mission is to make world-class math education universally accessible and to spark curiosity and confidence in learners everywhere, with a goal of impacting 1 million learners globally. The company is headquartered in Bengaluru and is growing rapidly across product, growth, content, and engineering.

Role Description The BDA – Renewals | US | Remote role is a full time position focused on driving subscription renewals and long-term learner engagement in the US market. In this role, you will manage a portfolio of existing customers, proactively reach out ahead of renewal dates, and clearly communicate the value and impact of Bhanzu’s programs. You will analyze learner progress and usage data, identify risks to renewal, and collaborate with internal teams to resolve issues and improve customer satisfaction.

Daily activities include scheduling and conducting calls or virtual meetings, addressing questions and concerns, presenting renewal options, and documenting all interactions in CRM tools.



You will also contribute to continuous improvement of retention strategies, share customer insights with product and operations teams, and support special campaigns to increase renewal rates and upsell opportunities, all while working remotely with a global team.

Qualifications

- Customer-focused skills, including Customer Retention and Customer Satisfaction, with the ability to build trust and long-term relationships.
- Renewals and account management experience, with a track record of meeting or exceeding renewal and retention targets.
- Strong Communication skills, both written and verbal, with comfort in conducting calls, virtual meetings, and follow-ups with families and learners.
- Analytical Skills to interpret learner performance, usage data, and feedback, and to identify risks and opportunities for renewal.
- Experience working in inside sales, business development, or customer success roles, preferably in edtech or education services.
- Ability to work independently in a remote, fast-paced environment, manage multiple accounts, and prioritize effectively.
- Proficiency with CRM tools, spreadsheets, and online collaboration platforms.
- Bachelor’s degree in business, marketing, education, or a related field, or equivalent practical experience.
- Comfort with US time zones and cultural context for interacting with learners

Requirements added by the job poster

- Bachelor's Degree
- 1+ years of work experience with Edtech
- saturday and sunday compulsary(6 days working).
- laptop compulsary.

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