BPO Sales Manager – Australian Solar & Energy Solutions

Location: India

Employment Type: Full-Time

Experience: 3–6 years in BPO/Tele-sales, preferably Australian process

Industry: Solar Energy / Electricity Savings / Renewable Energy

About the Company

We are an Australian company helping residential and commercial customers reduce their electricity costs through solar energy and electricity-saving solutions.

As we expand our operations in India, we are looking for an experienced and result-oriented BPO Sales Manager to lead our sales team and manage the day-to-day sales operations for the Australian market.

Key Responsibilities

- Lead, manage and motivate a team of BPO/Tele-sales executives handling Australian customers.
- Drive daily, weekly and monthly sales targets and ensure consistent achievement.
- Monitor team performance, conversion rates, call quality and customer interactions.
- Conduct regular coaching, training and performance reviews for sales executives.
- Develop effective sales strategies to improve lead conversion and revenue.
- Monitor calls and provide constructive feedback to improve sales techniques.
- Ensure the team follows approved sales scripts, processes and compliance requirements.
- Work closely with the Australian management team to understand campaigns, products, offers and sales objectives.
- Prepare and share regular reports on team performance, sales, conversions and other key KPIs.
- Handle escalations and support team members in closing difficult sales.




- Identify performance gaps and implement corrective action and improvement plans.
- Participate in recruitment and help build the sales team as the business expands.
- Initially, the role will involve hands-on sales activity and calling, leading by example and demonstrating effective sales techniques to the team.

Candidate Requirements
- 3–6 years of experience in BPO/Tele-sales/Sales, with at least 1–2 years in a team-lead or managerial role.
- Experience handling Australian customers or an Australian sales process will be an advantage.
- Strong spoken English with good pronunciation and communication skills.
- Comfortable speaking with Australian customers over the phone.
- Robust sales, negotiation and objection-handling skills.
- Proven ability to achieve and exceed sales targets.
- Strong leadership and team-management skills.
- Ability to analyse sales data and take corrective action.
- Comfortable working with CRM systems, call-monitoring tools and reporting dashboards.
- Experience in solar, electricity, energy, utilities, telecom or other consultative sales will be preferred.

What We Offer
- Opportunity to work with a growing Australian renewable-energy and electricity-saving business.
- Competitive salary with performance-based incentives.
- Opportunity to build and lead a growing sales team.
- Professional exposure to the Australian market.
- Career growth opportunities as the India operations expand.

Pay: ₹50,000.00 - ₹70,000.00 per month

Work Location: In person

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