Beverage Experience Lead

? Role Purpose The Beverage Experience Lead drives exceptional beverage experiences, commercial growth, operational excellence, and team development. The role combines guest-centric service, beverage innovation, and business ownership to strengthen the brand and deliver sustainable growth.

?Key Responsibilities

1. Guest Experience

Create memorable beverage experiences. Build guest relationships through storytelling and service.

Resolve concerns with ownership.

Drive guest satisfaction and repeat visits.

1. Commercial Ownership

Drive beverage revenue and profitability. Optimize menu performance and sales mix.

Identify upselling opportunities.

Use data to improve business performance.

1. Beverage Innovation

Curate seasonal menus and signature serves. Develop craft beer experiences and zero-proof offerings.

Explore beverage pairings and local ingredients.

1. Operational Excellence

Ensure SOP, hygiene, and quality compliance. Maintain inventory accuracy and cost control.

Reduce wastage and improve service efficiency.

1. Team Leadership

Build an accountable, skilled, and service-driven team. Coach team members and lead by example.

Foster ownership, discipline,



and continuous improvement.

1. Brand & Financial Stewardship

Maintain beverage presentation, glassware, garnishes, and service rituals. Control beverage cost, stock losses, and inventory variance.

Ensure consistent brand execution and vendor performance.

1. Performance & Improvement Track and improve:

Beverage revenue and profitability Guest satisfaction and repeat visits

Average spend per guest

Inventory accuracy and team productivity

Operational compliance

? Leadership Expectations

Lead by example.

Think commercially.

Create memorable experiences.

Coach people, not just manage them.

Solve problems proactively.

Build systems that last.

Stay curious and continuously improve.

The Beverage Experience Lead Mindset ?

Guest Obsessed | Commercially Aware | Operationally Disciplined | Financially Responsible | Naturally Influential | Curious & Cutting-edge | Brand Driven | Growth Focused.

Would appreciate someone from Delhi itself! ? If you feel you’re the one, hit us up with your CV at [email protected]

📌 Beverage Experience Lead (New Delhi)
🏢 Kimaya Himalayan Beverages
📍 New Delhi