1. Lead Generation & Business Support

· Support lead generation activities for new audit opportunities.

· Coordinate with OEMs, dealers, and SIMS department for business development.

· Maintain regular follow-ups with potential clients.

2. Audit Management & Coordination

· Handle audit leads received directly, from OEMs, or SIMS department.

· Coordinate end-to-end audit processes with dealers and internal teams.

· Collect required data and documents from clients.

· Share audit proposals and explain scope/services clearly to dealers.

· Coordinate proposal approvals and confirmations.

· Provide necessary data and support to dealers before audit execution.

· Create and manage WhatsApp groups for smooth communication.

· Ensure clear communication between dealer teams and auditors.

· Explain key support requirements and audit processes to dealers.

· Resolve issues related to manpower, coordination, scheduling, or operations.

· Ensure audit reports are submitted within timelines.

· Conduct final discussion meetings with dealer teams via Google Meet.

3. Relationship Management

· Maintain skilled relationships with dealers, OEMs, and clients.

· Ensure smooth onboarding and servicing experience for all audit clients.





· Handle client queries and provide timely resolutions.

· Ensure high client satisfaction throughout the audit lifecycle.

4. Payment & Outstanding Management

· Collect advance payments before audit execution.

· Send invoices to dealers after completion of audits.

· Follow up for final payments and outstanding clearance.

· Coordinate with accounts team for payment tracking.

5. Reporting & Tracker Management

· Update and maintain SIMS tracker regularly.

· Maintain proper audit records, client status, and payment updates.

· Ensure proper documentation and reporting of ongoing audits.

Required Skills

· Strong communication and client handling skills

· Good coordination and multitasking abilities

· Basic understanding of audit operations/process management

· Excellent follow-up and negotiation skills

· Strong logical reasoning and problem-solving skills required.

· Knowledge of MS Excel, Google Sheets, WhatsApp, and Google Meet

· Ability to manage deadlines and multiple audits simultaneously

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹70,000.00 per month

Benefits

- Cell phone reimbursement
- Leave encashment
- Provident Fund

Work Location: In person

📌 BDMB Sales (Gurugram)
🏢 Spare Care Solutions
📍 Gurugram