About the Role

We are looking for a B2C Sales Lead to drive the growth of UWR’s direct-to-customer business from our Kochi centre.

The role will be responsible for converting enquiries and leads into enrollments across K–12 programs, university/college programs, online courses, workshops, camps, and corporate training programs.

The ideal candidate should be a confident communicator, strong in sales and lead conversion, and comfortable managing the complete customer journey — from the first enquiry to enrollment and follow-up.

Key Responsibilities

- Drive B2C sales and revenue for UWR’s centre-based and online programs.
- Handle and convert leads generated through digital campaigns, website enquiries, events, referrals, walk-ins, and other channels.
- Manage the complete sales funnel from lead generation to enrollment.
- Build and maintain a healthy sales pipeline and consistently work towards monthly revenue and enrollment targets.
- Develop and manage tele-calling scripts, follow-up processes, objection-handling scripts, and sales communication templates.
- Conduct calls and counseling
- Sessions with parents, students, university students, working professionals, and corporate clients.
- Understand customer requirements and recommend suitable UWR programs based on age, academic level, interests, and career goals.
- Manage and regularly update the CRM, ensuring accurate lead status, follow-ups, activities, and conversion data.
- Implement effective lead nurturing strategies for cold, warm, and undecided prospects.
- Track lead sources, conversion rates, follow-up performance, and sales metrics.
- Coordinate with the Marketing, Academics, Training,



and Operations teams to ensure a smooth customer onboarding experience.
- Conduct follow-ups for free trials, workshops, demos, counselling sessions, and program enquiries.
- Identify opportunities to improve the sales process, customer experience, and conversion rates.
- Prepare regular sales reports and provide insights on pipeline movement, customer feedback, and market demand.
- Support promotional campaigns, events, workshops, open days, and other B2C outreach activities conducted at the UWR centre.

What We’re Looking For

- 3+ years of experience in B2C sales, inside sales, admissions, EdTech, training, or a similar customer-facing sales role.
- Strong communication, convincing, negotiation, and interpersonal skills.
- Experience in lead management, tele-calling, CRM, follow-ups, and sales conversion.
- Target-oriented with a strong ownership mindset.
- Ability to handle multiple leads and follow-ups systematically.
- Comfortable speaking with parents, students, professionals, and corporate clients.
- Good understanding of sales funnels and lead nurturing.
- Solid Excel/Google Sheets and CRM skills.
- Prior experience in EdTech, education, training, technology, or skill-development sales will be an advantage.

What You’ll Get

- Opportunity to work in a growing AI, Robotics & Future Skills organization.
- Exposure to diverse B2C products and customer segments.
- Opportunity to build and lead UWR’s growing direct-sales function.
- Performance-based incentives linked to sales and conversions.
- A dynamic and learning-focused work environment.

If you are passionate about sales, enjoy talking to people, and want to build a career in the future-skills and EdTech space, we’d love to hear from you.

📌 C Sales Lead – Education & Future Skills (Kochi)
🏢 Unique World Robotics
📍 Kochi